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Enterprise Chatbot: AI-Powered Support, Automation and Compliance

Deploy AI chatbots that resolve customer and employee requests at enterprise scale - across every channel, integrated with your existing systems, and built to meet the compliance requirements your security team demands.

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Maak kennis met AI-chatbots voor enterprises van ElevenAgents

Less ticket volume, faster resolutions, lower cost to serve

Omnichannel AI agents handle customer support, sales qualification, and employee self-service at scale. So your team spends time on work that actually requires a human.

Deflect tickets before they reach your team

AI agents resolve common requests. Account inquiries, order status, password resets, policy questions. Instantly and without agent involvement, reducing inbound volume and cost per interaction.

Cover every channel, every time zone

Deploy once across web, voice, WhatsApp, SMS, and email. Agents handle requests 24/7 in 90+ languages. So global coverage no longer means proportional headcount growth.

Meet enterprise security and compliance needs

SOC 2 Type II, ISO 27001, PCI DSS L1, and HIPAA certified, with zero retention mode, end-to-end encryption, and regional data residency options that satisfy legal, security, and procurement review.

Bouw je chatbot één keer en gebruik hem overal

Maak contact met je klanten waar ze ook zijn en bekijk elk gesprek vanuit één dashboard, zonder tussen kanalen te hoeven wisselen.

ElevenAgents website chatbot UI with a sample conversation

Voeg je chatbot toe aan je eigen website of aan sitebuilders zoals Webflow, Squarespace, Framer of Lovable.

Voeg je chatbot toe aan je eigen website of aan sitebuilders zoals Webflow, Squarespace, Framer of Lovable.

ElevenAgents website chatbot UI with a sample conversation

Laat klanten je chatbot via sms een bericht sturen en onderweg direct antwoord krijgen.

Geef je chatbot met een paar klikken een stem en laat hem inkomende of uitgaande gesprekken voor je afhandelen.

Bereik klanten op WhatsApp met een volledig geautomatiseerde gesprekservaring.

Automatiseer e-mailgesprekken en bied snelle, consistente support rechtstreeks in de inbox van je klanten.

Eén platform voor elke workflow voor enterprises

Koppel je bedrijfssystemen en pas je chatbot aan zodat deze precies je SOP's volgt.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

Integreer moeiteloos met de tools die je al gebruikt

Connect your enterprise chatbot to CRM, CCaaS, ticketing, scheduling, and workflow tools so agents work with live data and hand off to humans with full context intact.

Chatbots voor enterprises die emotie en context begrijpen

Chatbots die emotie expressief overbrengen, passen zich aan echte klantemoties aan en begeleiden elk gesprek naar betere resultaten, ook wanneer er veel op het spel staat.

Natuurlijke, mensachtige gesprekken

Geef je chatbot binnen enkele seconden een levensechte stem. Krijg ongekende controle over de toon, zodat deze klanten kan kalmeren, begeleiden en geruststellen, zelfs onder druk.

Snelle overdrachten met rijke context

Definieer escalatieregels voor complexe gevallen en draag deze vervolgens over aan mensen. De volledige chatgeschiedenis wordt gesynchroniseerd met je CCaaS, CRM en ticketingstack voor een soepele overdracht.

Human hand-off

Visual workflow builder

Design multi-step agent flows with intent-based routing, deterministic handoff rules, and human escalation paths. Without writing code. Version control and A/B testing are built in.

Deep system integrations

Connect to your CRM, CCaaS, ticketing, and ERP systems via native connectors or the MCP API layer. Agents read and write live data so every response is grounded in current records.

LLM-agnostic architecture

Bring your own LLM or use ElevenLabs-hosted models. Domain-tune for your industry terminology, plug in your knowledge base, and swap underlying models without rebuilding your agent logic.

Voice agents with sub-second latency

Purpose-built TTS and STT models. Co-optimized in a single pipeline. Deliver natural, real-time voice interactions across phone and web without the latency gaps that break conversation flow.

Agent assist and human handoff

When a conversation needs a human, agents transfer full context. Transcript, intent, and CRM data. To the live agent, so customers never repeat themselves and AHT stays low.

Real-time analytics and conversation logs

Track deflection rates, resolution times, CSAT, and escalation patterns from a single dashboard. Conversation logs feed continuous improvement without manual review overhead.

Beveiliging en infrastructuur op enterpriseniveau, op grote schaal

Enterprise data protection developers

Gegevens worden tijdens verzending en opslag versleuteld, met ondersteuning voor naleving van SOC 2, HIPAA en de AVG. Modi voor regionale dataopslag en Zero Retention zijn beschikbaar voor strengere datacontrole.

Gegevens worden tijdens verzending en opslag versleuteld, met ondersteuning voor naleving van SOC 2, HIPAA en de AVG. Modi voor regionale dataopslag en Zero Retention zijn beschikbaar voor strengere datacontrole.

Permissions

Stel gedetailleerde teammachtigingen in en werk binnen je bedrijf samen door stemmen, assets en resources te delen tussen je agents en contentproductiepijplijn.

Ons team zorgt voor een soepele lancering en houdt je activiteiten betrouwbaar draaiende, met consistente prestaties en gemoedsrust.

Maak je eerste chatbot voor enterprises

Chatbot maken

Ontwerp, test en implementeer je chatbot voor enterprises vanuit een intuïtief dashboard, zonder code.

Create Agent

Bouwen met de API

Integreer de chatbot in je eigen applicaties met onze ontwikkelaarsvriendelijke REST API en SDK's.

Create Agent APIs

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