Product

ElevenLabs Agents can now navigate IVR phone trees
Many business phone systems rely on interactive voice response (IVR) menus. Until now, these systems created a barrier for AI agents, limiting automation in key workflows.
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Growth
Ryan joined ElevenLabs after more than two decades in news and publishing, including roles at the BBC and Future Plc. He focuses on content strategy and storytelling, helping ElevenLabs shape and share its narrative.
Many business phone systems rely on interactive voice response (IVR) menus. Until now, these systems created a barrier for AI agents, limiting automation in key workflows.
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