Introducing Tests for ElevenLabs Agents

Building reliable conversational agents isn’t just about creating the perfect prompt. Every update—whether it’s tweaking a prompt, adding a new tool, or changing a workflow—can introduce regressions. That’s why we’re excited to announce ElevenLabs Agents Testing, a new way to validate and improve the performance of your agents at scale.

With built-in test scenarios, you can now run structured simulations to increase your agents’ success rate across:

• Tool calling – validate that external tools are triggered correctly with deterministic checks of tool parameters
• Human transfers – confirm smooth handoffs to human support
• Complex workflows – ensure multi-step journeys complete without issues
• Guardrails - ensure your agents stay on-brand, no matter what their input is.

Create, Automate, and Iterate

Testing doesn’t need to start from scratch. You can design tests for mission-critical flows or automatically generate tests from past customer conversations.

Once tests are in place, you can iterate on prompts and workflows with confidence, knowing that regressions will be caught early.

Reduce Risk, Increase Confidence

Enterprises rely on voice agents to represent their brand and stay compliant. By embedding tests that mirror real-world interactions, you reduce the risk of costly errors and ensure your agents consistently follow brand guidelines and compliance requirements.

Developer-Friendly: Built for CI/CD

For developers, ElevenLabs Agents Testing integrates seamlessly into your CI/CD pipelines. Every pull request can be validated against all your test scenarios, so you catch problems before they reach production.

Read the documentation →

Start Testing Today

Reliability and scalability are no longer trade-offs. With ElevenLabs, you can build, test, and ship conversational agents that perform consistently under real-world conditions.

👉 Build & test an agent now