ElevenLabs and Deutsche Telekom unveil the world’s first network-integrated AI call assistant

ElevenLabs and Deutsche Telekom have today expanded their partnership by embedding advanced voice AI directly into the telecommunications network. 

Unveiled at Mobile World Congress (MWC), the Magenta AI Call Assistant is a world-first solution, bringing real-time AI capabilities - including live translation and administrative support - to everyday phone calls, on any device, without requiring additional apps. 

By embedding these capabilities into regular phone calls, ElevenLabs and Deutsche Telekom are removing language barriers and making AI more accessible for anyone using the network. The Magenta AI Call Assistant will roll out to Deutsche Telekom customers in Germany later this year, with support for up to 50 languages planned over the next 12 months. 

AI embedded directly in the network 

Rather than a separate app, ElevenLabs' AI voice agents are embedded directly into Deutsche Telekom’s network infrastructure. This allows the assistant to function on any device that can make a phone call, including legacy landlines, fundamentally changing what a call can do.  

“We are breaking new ground with strong partners like ElevenLabs,” said Abdu Mudesir, Board Member for Product & Technology at Deutsche Telekom. “With our Magenta AI Call Assistant, we are the first in the world to offer such AI functions directly over the network. We are removing barriers. No apps, no special devices, no technical complexity.”

Translation, summaries, and live assistance

By simply saying "Hey Magenta" during a call, users activate the specialized AI agent powered by ElevenLabs. All participants are notified the moment the assistant is engaged, and AI processing only begins after explicit activation.

The assistant operates in real-time to remove language barriers, and make conversations more productive and accessible through:

• Real-time translation: Participants speak and listen in their native languages with seamless, low-latency translation. 
• Agentic assistance: the integrated AI agent can answer questions and take action during the call, including suggesting nearby restaurants, comparing travel options, checking appointment availability, and completing bookings.
• Intelligent summarization: key points, appointments, and action items are automatically captured. The assistant delivers a concise summary the moment a call ends, ensuring no detail - from a meeting time to a specific address - is lost.

“Together with Telekom, we are redefining what a phone call can be,” said Mati Staniszewski, cofounder of ElevenLabs. “For the first time, AI agents will be embedded directly inside a call - translating languages, integrating context, and taking action in real time. Conversations will no longer be limited by language barriers or administrative friction.”  

A deepening partnership 

This network-level integration builds on a successful history of collaboration. Earlier this year, ElevenLabs deployed AI voice agents to enhance Deutsche Telekom’s customer service operations. Deutsche Telekom also participated in ElevenLabs' Series C funding round in January 2025. 

See it live at MWC

The Magenta AI Call Assistant is being demoed at the Deutsche Telekom booth (Hall 3, Booth 3M31) at MWC Barcelona, March 2–5, 2026.

ElevenLabs co-founder Mati Staniszewski will join Deutsche Telekom Board Member Abdu Mudesir on stage for the keynote, and sit down with Deutsche Telekom’s Chief Product & Digital Officer Jon Abrahamson for a fireside chat on the future of voice AI and what it takes to scale trusted AI experiences to millions of customers. Details at mwc.telekom.com/2026.