Voice Library Addendum

Last Updated 25 October 2024

This Voice Library Addendum applies if you reside outside of the European Economic Area (EEA), Switzerland, or UK. If you live in the EEA, Switzerland, or UK, this other Voice Library Addendum applies to you.

This Voice Library Addendum (“Addendum”) supplements the ElevenLabs Terms of Service (“Terms of Service”) and, together with the Terms of Service, applies to your use of our Voice Library Service, including the sharing of User Voice Models on or through the Voice Library Service. Your use of the Voice Library Service is also subject to our general Prohibited Use Policy and our Privacy Policy. Defined terms used in this Addendum have the meanings set forth in the Terms of Service.

Please read this Addendum carefully. If you do not agree with or accept this Addendum, you may not use the Voice Library Service, including making your User Voice Models available on the Voice Library Service.

1. Content on the Voice Library

The Voice Library Service makes available ElevenLabs Voice Models, provided by ElevenLabs, as well as User Voice Models, provided by ElevenLabs users, including you, through the Services. By making a User Voice Model available in our Voice Library, you may be eligible to receive two forms of compensation: Financial Rewards or character credits (each a “Reward”). We may charge fees for the access and use of these User Voice Models as set forth in this Addendum and through the Services.

The rights in and to ElevenLabs Voice Models and User Voice Models, including those made available as part of the Voice Library Service, are set out in our Terms of Service.

2. Sharing User Voice Models in the Voice Library

You may share User Voice Models you’ve generated on our platform through the Voice Library Service. If you chose to do so, you hereby authorize us to make available the User Voice Models for others to access and use through the Voice Library Service in accordance with the Terms of Service and this Voice Library Addendum (“Voice Library License”). For clarity, others may be able to generate Output with the User Voice Models you have shared in our Library.

The Voice Library Sharing Options available are described on our Website (the “Options”). We may update, discontinue or terminate Options from time to time.

3. Eligibility & Conditions

As a condition of making available any User Voice Model in the Voice Library, you agree that you satisfy (and will continue to satisfy) the following requirements:

• You are not a resident of or located in the State of Illinois. If you become a resident of or relocate to the State of Illinois, you must notify us and remove your User Voice Model from the Services.
• You must create and share a User Voice Model based on your voice using our technology and platform. You must not create and share a User Voice Model based on another person’s voice or an altered version of your voice.
• You have the appropriate rights and permissions to create and share the User Voice Model.
• You will use the Services in full compliance with policies and other guidelines available on our Website.
• You must consent to the processing of your voice data based on the consent forms presented during the user signup process.

4. Sharing Options

The following settings and Options may be available with respect to your sharing of User Voice Models in the Voice Library:

Character Credits: If you do not enable the “Financial Rewards” setting for a User Voice Model, you will receive a Character Credit to your account. Character Credits are redeemable only during the monthly billing cycle in which they are issued, after which they expire, and are consumed before any characters included in your subscription. Character Credits have no cash value and are not convertible, tradeable, transferrable, assignable or sellable.

Financial Rewards: If you enable the “Financial Rewards” setting for a User Voice Model, you will receive rewards in US dollars rather than character credits for the Services. This setting is only available for certain types of voice models. To be able to receive this reward, you will need to create a Stripe Connect account. By creating a Stripe Connect account, you acknowledge and understand that you are bound by the terms associated with such account provided by Stripe. We may impose additional terms associated with Financial Rewards or request additional information from you to participate in Financial Rewards, and you acknowledge and understand that you must comply with any additional terms or requests for information to continue your participation in or be able to receive Financial Rewards. Your participation in or receipt of Financial Rewards is at our sole discretion, and we may suspend or terminate your participation in or access to Financial Rewards.

Notice Period: When you share your User Voice Model in the Voice Library, you will be asked to specify a “Notice Period.” You may choose to remove a User Voice Model you shared through the Voice Library Service at any time. However, (a) any Outputs generated using your User Voice Model prior to the end of the Notice Period will continue to exist thereafter, and (b) the User Voice Model will remain accessible for the duration of the Notice Period to users that added that User Voice Model to their account prior to removal of the User Voice Model from the Voice Library Service. For instance, if you select a Notice Period of 30 days, it means that the User Voice Model will be available for 30 days in other users’ accounts starting from the date on which you decide to remove the User Voice Model. This is to ensure that users who have added your User Voice Model to their account have enough time to migrate to a different User Voice Model. If you select a longer Notice Period, the reward payments you may receive will be higher than those under a shorter Notice Period, but your voice may continue to be used for a longer period of time after you remove it. Once you share your User Voice Model in the Voice Library, you will not be able to reduce your Notice Period, but you will be able to increase it.

Default vs. Custom Rate: When sharing your User Voice Model in the Voice Library, you are given the choice between two rate systems for rewards:

• Default Rate: Your rewards are calculated based on factors that we determine, such as the pricing tier of users that use the User Voice Model, the number of characters they generate using the User Voice Model, and the Notice Period you select. If you choose the Default Rate, then, at the time you submit the User Voice Model, we will present to you our good-faith estimate of what we expect your Reward amount to be based on currently available information. The variability between expected and actual Reward amounts is determined, in part, by the type of user that uses the User Voice Model (e.g., a Free User vs. a Paid User subscribed to an Enterprise plan) and how much that user type pays us per character. Our estimates assume that usage of your model will follow a typical distribution of user types across pricing tiers. Both Free Users and Paid Users will be able to use the User Voice Model if you choose the Default Rate.
• Custom Rate: If you enable Financial Rewards, you may set your desired rewards for usage of the User Voice Model in USD per 1,000 characters (max. $0.2). Free users will not be able to use your User Voice Model with a Custom Rate set, which can impact its popularity in the Voice Library. Please note that setting a high Custom Rate may result in your User Voice Model appearing as more expensive (in terms of characters) for users. You can change your Custom Rate at any time. When you change your Custom Rate, the new rate will only apply to new users that add the User Voice Model to their account after you change it. Existing users of the User Voice Model will continue to use the old rate.

Live Moderation: If you enable the “Live Moderation enabled?” setting, we will use tools to check whether requests to use your User Voice Model contain text that belongs to a number of prohibited categories. These tools are intended to, but are not guaranteed to, stop users from applying your User Voice Model to text belonging to a prohibited category. Moderation may result in extra latency for users using your User Voice. You can change the "Live Moderation enabled?" setting at any time. However, the change will only apply to new users that add your User Voice Model to their account after the setting has been changed. Existing users of your User Voice Model will remain under the previous moderation setting.

Reader App: If you enable the “Available in Reader App” toggle, we may make your User Voice Model available to users of the ElevenLabs Reader App and you will earn rewards in USD per 1,000 characters when users select your User Voice Model for audio generation through the ElevenLabs Reader App.

5. Personal Data

Nothing in this Addendum shall be construed as waiving or limiting any rights or protections conferred to the user under personal data protection and privacy laws. For more information about our use of personal data, please read our Privacy Policy.

6. Termination

You can terminate your participation in the Voice Library service by deleting the User Voice Models you have shared from your account or deleting your account, subject to the procedure described below. In the event you terminate your participation in the Voice Library service, your User Voice Models will be available until the end of the Notice Period as set forth above.

Notwithstanding the foregoing, you may submit a request that we revoke the Voice Library License for all users of your User Voice Models before the end of the Notice Period. This is an “Early Revocation Request.” Your Early Revocation Request will be effective after you submit it and have paid the corresponding early revocation fee. We will determine the amount of this fee based on our good faith estimate of our lost revenue due to the early revocation of the Voice Library License. You may ask us to share the amount of the fee with you before you submit an Early Revocation Request.

The termination of your participation in the Voice Library service will not impact the transfer or licensing of intellectual property and other rights up to the point of termination.

This Addendum and the Terms of Service may be terminated if you exercise your legal right to withdraw consent for the processing of the necessary categories of their personal data by ElevenLabs, as defined by applicable laws and which are necessary to fulfill the purpose of this service. If this occurs, we will treat it as an Early Revocation Request and you will pay the corresponding fee described above.

7. Payment details

The amount of a Reward for which you are eligible will be determined, in part, by whether you choose a Custom Rate or Default Rate for usage of your User Voice Model, as further described in Section 4 of this Addendum.

We will use reasonable efforts to issue Reward payments on a weekly basis.

8. Other Terms

You agree to cooperate with us, act towards us, and exercise your rights in good faith.

To the fullest extent permitted by applicable law, we reserve the right to review and remove any User Voice Model made available in the Voice Library in our sole discretion, and at any point in time, with or without notice to you, including as indicated in the Terms of Service.

ElevenLabs cannot guarantee engagement or use by other users of our Services. Past performance does not guarantee future results. Any forecast or description of potential characters or earnings generated through the Voice Library is for illustration purposes only, is not a contractually binding promise, and should not be relied upon by you in determining whether to make any User Voice Model available in the Voice Library.

By sharing your User Voice Model in our Voice Library, you agree that ElevenLabs and all other users of the Services have discharged any obligations present or future, to pay royalties, equitable remuneration, or equivalent amounts for the use of the Content you have shared on the Voice Library. Notwithstanding anything to the contrary, our sole obligation and liability for any use of your User Voice Model permitted under this Addendum is to pay you any amounts earned by you based on use of your User Voice Model and in accordance with this Addendum.

You are responsible for reporting and paying any applicable taxes in relation to revenues generated on the Services. We may withhold fees from your earnings for tax purposes, where required to do so by law. You agree to collaborate with us to provide any additional information to receive payments or comply with applicable laws.

You are not an employee of Eleven Labs Inc. or any of its affiliates, and your participation in any of our programs does not amount to a contract of employment, a partnership or a contract of agency.