Building Agent Workflows in ElevenLabs

Our Agent Workflows Deep Dive is a hands-on walkthrough of our Agents Workflows - our visual, graph-based system for designing dynamic, context-aware conversational experiences. We cover: - How workflows enable branching, adaptive conversations using flow graphs - Using subagents, tool calls, and transfers for complex task handling - Dynamic routing with LLM-evaluated conditions and deterministic expressions - Iterating and improving workflows through testing and feedback Whether you’re new to conversational AI or scaling existing systems, this session will show you how to build flexible, intelligent voice agents that handle real-world scenarios seamlessly.

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February 18

UK - Ukraine AI Innovation Webinar (How Ukraine Is Building the World's First Agentic State)

ElevenLabs was featured as a guest speaker at this exclusive webinar hosted by the British Embassy Kyiv and Ukraine's Ministry of Digital Transformation, sharing how our Voice AI technology is being deployed to power public sector innovation in Ukraine. What was covered: 1. ElevenLabs' live partnership with the Ukrainian government — from the digital twin of former Deputy PM Mykhailo Fedorov to the DIA portal's new voice interface serving 23M+ users 2. Ukraine's strategy for building an Agentic State and achieving AI sovereignty 3. How voice is emerging as a critical interface for accessible, human-centered government services at national scale

March 2

Behind the Agent: How Cars24 Automates 3+ Million Minutes of Sales Calls

Buying a car is one of the biggest financial decisions most people make. In India, where 70% of buyers are first-time owners, the phone call is where deals are won or lost. Cars24 operates 300+ retail hubs and 1,300+ contact agents across the country. To keep up with demand — and raise the bar on customer experience — they turned to AI voice agents. The results speak for themselves: 3 million+ minutes of AI-supported calls, a 45% assisted sales rate, and a 50% reduction in calling costs. All without sacrificing the quality of conversation that car buyers expect. In this webinar, we go behind the technology to hear directly from the Cars24 team about how they built, deployed, and scaled their AI voice operation — and what they learned along the way. You'll walk away with: 1. How Cars24 identified which calls to automate first — and which to keep human 2. The tech stack powering 3M+ minutes of natural, low-latency conversations 3. How they measured quality and customer satisfaction at scale 4. What's next as they expand AI across inspection, financing, and post-sale workflows

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