SIP Upgrades for ElevenLabs Agents

Launch reliable, secure AI agents on your existing phone network

We’ve upgraded SIP Integration in ElevenLabs Agents, making it easier to launch reliable, secure AI agents while maintaining your existing phone numbers, routing logic, and infrastructure.

You can connect to VoIP providers such as Twilio and Telnyx, PBX systems like Exotel, or any self-hosted SIP server - no rebuild required.

Human handoff within your existing system

ElevenLabs Agents handle customer requests in real time - from answering FAQs to managing complex workflows. When a conversation requires human input, the agent transitions the call seamlessly to a live operator within your existing phone network, preserving call context and customer history.

This means no disruption to your current routing, compliance, or monitoring setup. Your support teams stay in control, while intelligent automation manages routine conversations, scales response capacity, and reduces handling time.

Built for enterprise-grade reliability and security

Built for enterprise security, SIP Integration encrypts calls end to end, provides static IPs for compliance, and delivers reliable performance at scale.

Deploy today

SIP Integration is available now.

Deploy enterprise-grade conversational agents on your existing phone network: https://elevenlabs.io/docs/agents-platform/phone-numbers/sip-trunking