Behind the Agent: Learnings From Deploying AI in Healthcare
Healthcare is entering an agentic AI era.
Every hold time or manual intake form is now an opportunity where an AI agent can take on the high-volume, low-complexity work that pulls staff away from care.
In this session, ElevenLabs and Slalom look at where AI agents are actually being deployed across healthcare, and what it takes to move from pilot to production. Renown Healthcare CMO and Customer Experience Officer Cristal Woodley will join to share her organizational journey with AI and her perspective on AI agents across the healthcare industry.
What we'll cover:
- Where agentic AI is already reducing administrative load across healthcare
- A live demo of an AI agent handling a real healthcare interaction
- What health systems consistently underestimate when deploying agents - change management, integration, and governance
- Renown Health's perspective on where conversational agents fit into their roadmap, and what has to be true on trust, clinical safety, and brand voice before an agent talks to a patient
- Where the technology is ready today, and where it's headed over the next 12 to 18 months
.webp&w=3840&q=95)
.webp&w=3840&q=95)
.webp&w=3840&q=95)