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Lernen Sie Alexis kennen: Unser KI-Agent, der 200 Anrufe täglich bearbeitet

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Two smiling young men, one with short dark hair and the other with wavy hair, are shown in a split-screen image. The right side displays a digital interface with a "Start a call" button and a "Need help?" prompt.

Wir haben kürzlich einen Conversational-KI-Agenten, Alexis, in unsere Dokumentation eingebunden, um die Supportbelastung bei dokumentationsbezogenen Fragen zu reduzieren. Alexis bearbeitet nun erfolgreich über 80 % der Nutzeranfragen bei 200 Anrufen pro Tag. Oswin, Alexis' Manager (also der Ingenieur hinter der Implementierung und den laufenden Optimierungen), wird alle Details teilen, einschließlich: - wie der Agent in einigen realen Situationen reagierte - wie wir den Erfolg bewerten - wie wir die Wissensdatenbank und den System-Prompt strukturiert haben und wie wir ihn im Laufe der Zeit verfeinert haben - wie wir Kundentools nutzen, um Nutzer durch unsere Dokumentation zu leiten

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The State of Conversational Agents in Financial Services

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The Future of Conversational AI in Financial Services Conversational AI is transforming the financial world - and this is your chance to see how. Join ElevenLabs for an exclusive live webinar exploring how the next generation of AI agents is redefining customer experience, operational efficiency, and growth. What to Expect: The days of clunky, frustrating chatbots are over. Discover how enterprise-grade AI agents are resolving customer issues end-to-end, reducing service costs, and building deeper trust - all while driving measurable ROI. Be the first to hear insights from ElevenLabs’ latest financial services report and watch an ElevenLabs Agent in action. Learn how leading banks, insurers, and fintechs are deploying conversational AI to scale smarter and serve faster. Learn from the Experts: Dana Muntean, Head of GTM for Financial Services - guiding major financial institutions in scaling AI innovation. Anna Neely, Forward Deployed Engineer - helping banks and insurers bring production-grade AI agents to life. Marco Mancini, Security Officer - enabling customers to innovate with confidence by ensuring top-tier security and compliance

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Introducing Agent Testing and Workflows to the ElevenLabs Agents Platform Join us for a live walkthrough of ElevenLabs Agents, our conversational agents platform that empowers you to build voice and text agents capable of handling complex tasks, managing tool calls, and escalating seamlessly when needed. Whether you’re exploring conversational agents for the first time or looking to scale existing workflows, this session will show you how to get started with Agents and set up effective, reliable systems. We’ll cover: What ElevenLabs Agents are and how they integrate with our voice technology Building guardrails to ensure safe, reliable agent behavior Using testing and tool calls to handle real-world scenarios (including escalations) How to iterate and improve your agents over time through continuous testing Building complex conversation logic using Workflows This session is ideal for teams curious about conversational agents as well as existing ElevenLabs users looking to expand their use cases into agents.

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