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Connect Plivo to ElevenLabs Conversational AI Voice Agents

Scale your voice interactions with real-time AI agents that deliver consistent, high-quality customer experiences through your existing Plivo infrastructure

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Setup time

10-15mins

Difficulty

Intermediate

Category

Telephony

Type

First Party

Let your AI Voice Agents handle calls seamlessly with Plivo

Transform your Plivo telephony infrastructure into an intelligent voice platform with ElevenLabs Conversational AI. This first-party integration enables your AI agents to handle both inbound and outbound calls with enterprise-grade reliability and real-time performance.

Built for developer-led platforms, this integration provides the low-latency, controllable voice AI solution you need to scale conversations without scaling headcount. Your existing Plivo numbers and infrastructure work immediately—no migration required.

Key capabilities:

  • Real-time voice processing with sub-200ms latency for natural conversations
  • Bidirectional call support for comprehensive inbound and outbound automation
  • Plug-and-play setup using your existing Plivo SIP trunk configuration
  • Enterprise-grade reliability with built-in failover and monitoring
  • Global reach supporting 31+ languages through Plivo's worldwide infrastructure

What problems it solves:

  • Eliminates the need to hire and scale customer service teams
  • Reduces operational costs while maintaining 24/7 availability
  • Provides consistent, high-quality customer experiences across all interactions
  • Enables rapid scaling of voice capabilities without infrastructure changes

Features

Integrations features

Everything your AI voice agents need for production-ready call handling

Low-Latency Voice Processing

  • Sub-200ms response times for natural conversation flow
  • Real-time audio streaming with minimal buffering
  • Optimized for interactive voice applications requiring immediate responses

Bidirectional Call Support

  • Handle inbound customer calls with intelligent routing
  • Initiate outbound calls for proactive customer engagement
  • Seamless handoff between AI and human agents when needed

Secure SIP Integration

  • Direct SIP trunk connectivity with Plivo's infrastructure
  • Multiple authentication methods (IP ACL, SIP digest)
  • Encrypted voice data transmission for enterprise security

Global Infrastructure

  • Leverage Plivo's worldwide network for reliable call delivery
  • Support for international numbers and local presence
  • Built-in redundancy and failover capabilities

Developer-Friendly APIs

  • RESTful APIs for call control and monitoring
  • Webhooks for real-time call events and status updates
  • Complete call logs and analytics for optimization

Installation

Installation guides

Get your AI voice agents connected to Plivo in under 30 minutes

1

Configure Plivo SIP trunk endpoints

2

Set up ElevenLabs Conversational AI agent

3

Connect and test the integration

4

Deploy to production with monitoring

Troubleshooting

Troubleshooting & support

Common issues, solutions, and support resources for your integration

Contact support
Other resources
Plivo SIP Trunk Setup GuideElevenLabs Conversational AI DocsIntegration API ReferenceElevenLabs Quickstart GuideElevenLabs Discord

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