Partner Success

About ElevenLabs

ElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use our technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education.

We launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing the company at $3.3 billion. By September 2025, that valuation doubled to $6.6 billion as we surpassed $200 million ARR in under three years.

Our mission is to build the most important audio AI platform in the world, solve AI audio intelligence, and make information accessible in any voice, language, or sound.

Our core offerings are our Creative Platform and the Agents Platform, powered by proprietary Text to Speech, Speech to Text, and conversational AI models.

We are just getting started. If you want to work hard and create lasting impact, we would like to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

• Excellence everywhere: Everything we do should match the quality of our AI models.

• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.

• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the role

• Own partner outcomes: You will be responsible for the enablement of our Commercial Partners (channel partners). You will lead partner onboarding journeys, success plans, and proactively monitor signals across partners.

• Drive partner success and enablement: Build and manage strategic relationships with partners, aligning business objectives with our product capabilities to deliver measurable impact. You will be responsible for maintaining and refreshing training / certification (self-serve and, where necessary, live) to ensure partners are set up for success.

• Accelerate partner growth: Lead onboarding, enablement, and adoption initiatives that help partners maximize value across our solutions, driving long-term engagement and success.

• Reduce friction: Triage inbound partner queries, making the partnership journey seamless.

• Champion cross-functional collaboration: Partner with Customer Success, Business Development, Product Marketing, and Sales to streamline partner enablement, advocate for feature enhancements, and deliver scalable solutions that drive partner performance.

• Deliver insights and innovation: Analyze partner performance data to identify trends, optimize processes, and inform product and enablement strategies that continuously improve the partner experience.

• Shape our partner success motion: As a founding member of the team, define best practices, refine enablement frameworks, and influence how we scale partner success globally.

Requirements

• 5–8+ years of experience in Partner Success, Account Management, or Strategic Partnerships within a fast-paced SaaS or technology-driven environment. Experience enabling channel partners is desirable.

• Strong program design skills (e.g. onboarding journeys, certification design, QBRs, success plans, playbooks).

• Proven ability to build and manage strategic relationships with enterprise partners or clients, delivering measurable business outcomes.

• Strong commercial acumen and experience driving adoption, retention, and revenue growth across complex or early-stage products.

• Exceptional communication and relationship management skills, with the ability to influence internal and external stakeholders at all levels. Confident delivering technical enablement / training sessions.

• Analytical mindset with the ability to synthesize insights, identify opportunities for optimization, and translate data into strategic action.

• Highly organized and adaptable, with a proactive, client-centric approach to problem-solving.

• A builder mentality—comfortable operating in ambiguity, scaling processes, and shaping foundational systems for long-term success.

• Fluency in English; additional European languages are a plus.

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