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Connect Shopify to ElevenLabs Conversational AI Voice Agents

Transform your e-commerce platform into a voice-powered shopping assistant with real-time AI agents that scale customer interactions without scaling headcount

Setup time

10-15mins

Difficulty

Intermediate

Category

Retail

Type

API

Let your AI Assistant transform e-commerce experiences with Shopify

  • Enable your conversational AI agents to access real-time Shopify data including orders, inventory, customer profiles, and transaction history
  • Deliver instant, voice-powered customer support that handles order tracking, product inquiries, and personalized recommendations
  • Scale customer interactions with low-latency, reliable voice agents that provide human-like shopping assistance
  • Reduce support overhead while increasing customer satisfaction through 24/7 automated assistance
  • Seamless plug-and-play integration designed for developer teams building voice-first customer experiences

Features

Integrations features

Empower your AI voice agents with comprehensive e-commerce capabilities

  • Real-Time Order Management
    • Instant access to order status, shipping tracking, and delivery updates
    • Voice-enabled order modifications, cancellations, and returns processing
    • Automated order confirmation and status notifications via voice
  • Dynamic Inventory Integration
    • Live product availability checks and stock level monitoring
    • Real-time pricing updates and promotional offer management
    • Automated inventory alerts and restocking notifications
  • Customer Profile Intelligence
    • Access to purchase history, preferences, and loyalty status
    • Personalized product recommendations based on customer data
    • Context-aware conversations leveraging past interactions
  • Secure Payment Processing
    • Voice-guided checkout assistance and payment verification
    • Secure handling of sensitive customer payment information
    • Integration with Shopify's payment gateway infrastructure
  • Multi-Channel Conversation Management
    • Seamless handoff between voice, chat, and human agents
    • Conversation history preservation across channels
    • Unified customer experience regardless of interaction method

Installation

Installation guides

Production-ready integration designed for enterprise AI voice platforms

1

Obtain Shopify MCP Server URL

This is usually your-store.com/mcp

2

Add MCP server to ElevenLabs

Import the MCP server and select which tools require approval, can never run etc

3

Attach the MCP server to your agents

Enable your voice agents to interact with Shopify by attaching the MCP server to them

Troubleshooting

Troubleshooting & support

Common integration challenges and their solutions

Contact support

The most realistic voice AI platform

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