- Integrations /
- Shopify
Connect Shopify to ElevenLabs Conversational AI Voice Agents
Transform your e-commerce platform into a voice-powered shopping assistant with real-time AI agents that scale customer interactions without scaling headcount
Let your AI Assistant transform e-commerce experiences with Shopify
Features
Integrations features
- Real-Time Order Management
- Instant access to order status, shipping tracking, and delivery updates
- Voice-enabled order modifications, cancellations, and returns processing
- Automated order confirmation and status notifications via voice
- Dynamic Inventory Integration
- Live product availability checks and stock level monitoring
- Real-time pricing updates and promotional offer management
- Automated inventory alerts and restocking notifications
- Customer Profile Intelligence
- Access to purchase history, preferences, and loyalty status
- Personalized product recommendations based on customer data
- Context-aware conversations leveraging past interactions
- Secure Payment Processing
- Voice-guided checkout assistance and payment verification
- Secure handling of sensitive customer payment information
- Integration with Shopify's payment gateway infrastructure
- Multi-Channel Conversation Management
- Seamless handoff between voice, chat, and human agents
- Conversation history preservation across channels
- Unified customer experience regardless of interaction method
Installation
Installation guides
1
Obtain Shopify MCP Server URL
This is usually your-store.com/mcp
2
Add MCP server to ElevenLabs
Import the MCP server and select which tools require approval, can never run etc
3
Attach the MCP server to your agents
Enable your voice agents to interact with Shopify by attaching the MCP server to them
Troubleshooting