Wprowadzenie do batch calling dla ElevenLabs Conversational AI — kopia

Ręczne wykonywanie połączeń wychodzących ma ograniczenia operacyjne dla organizacji chcących efektywnie dotrzeć do dużych grup odbiorców. ElevenLabs opracowało Batch Calling dla naszej platformy Conversational AI, aby sprostać tym wyzwaniom, umożliwiając użytkownikom automatyzację i skalowanie komunikacji głosowej.

Batch Calling pozwala na jednoczesne inicjowanie wielu połączeń wychodzących za pomocą

Funkcja Batch Calling oferuje kilka zalet dla kampanii wychodzących:

Core Benefits of Batch Calling

Kluczowe funkcje

• Increased Call Capacity: Automate the initiation of hundreds of calls concurrently, significantly expanding outreach potential.
• Personalized Communication: Utilize dynamic variables (e.g., user_name, appointment_time) to customize each call, ensuring relevant messaging for each recipient.
• Resource Optimization: Reduce the manual effort associated with dialing, allowing teams to allocate resources to other tasks.
• Consistent Message Delivery: Employ AI agents to ensure uniformity in communication for all calls within a batch.

Key Features

Pierwsze kroki

• Recipient List Uploads: Import contact lists and associated variables using CSV or XLS files.
• Dynamic Variables: Integrate data from uploaded files, such as user_name or order_id, into call scripts for personalization.
• AI Agent Selection: Designate specific Conversational AI agents to conduct the calls for each batch.
• Scheduling Options: Initiate call batches immediately or schedule them for a predetermined future time.
• Real-Time Monitoring: Track the progress of call batches and the status of individual calls as they occur.
• Detailed Reporting: Access reports with call-level results and recipient-specific details for performance analysis.
• API Access: Programmatically manage and trigger batch calls as part of automated workflows.

Getting Started

Aby zapoznać się z kluczowymi wymaganiami TCPA,

1. Ensure your phone numbers are connected via Twilio or SIP trunking.
2. Refer to our documentation for setup and operational guidance: https://elevenlabs.io/docs/conversational-ai/phone-numbers/batch-calls

For an overview of key TCPA requirements please refer to this document. https://elevenlabs.io/docs/conversational-ai/legal/tcpa