AI Chatbot for Retail. 24/7 Support, Personalization and Higher Conversions
Handle order tracking, returns, product discovery, and post-purchase support, 24/7, across every channel, in 90+ languages. Resolve WISMO instantly, recover abandoned carts, and scale through peak season without adding headcount.
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Maak kennis met AI-chatbots voor retail van ElevenAgents
Your always-on retail assistant, built to convert and resolve
Deploy conversational AI agents across your storefront, app, and messaging channels. Answering questions, tracking orders, and guiding shoppers from discovery to checkout.
Resolve more, spend less
Automate order status, returns, availability, and FAQs so agents focus on conversations that need a human. Fewer tickets, lower costs, faster resolution for every shopper.
Serve every shopper, every hour
Your customers shop at midnight, during flash sales, and across time zones. An always-on AI chatbot answers instantly in their language. Across 90+ languages. So coverage gaps never cost you a sale.
Turn conversations into conversions
Turn browsers into buyers with guided discovery, live stock checks, and abandoned cart recovery. No support intervention required.
Bouw je chatbot één keer en gebruik hem overal
Maak contact met je klanten waar ze ook zijn en bekijk elk gesprek vanuit één dashboard, zonder tussen kanalen te hoeven wisselen.
Voeg je chatbot toe aan je eigen website of aan sitebuilders zoals Webflow, Squarespace, Framer of Lovable.
Voeg je chatbot toe aan je eigen website of aan sitebuilders zoals Webflow, Squarespace, Framer of Lovable.
Laat klanten je chatbot via sms een bericht sturen en onderweg direct antwoord krijgen.
Geef je chatbot met een paar klikken een stem en laat hem inkomende of uitgaande gesprekken voor je afhandelen.
Bereik klanten op WhatsApp met een volledig geautomatiseerde gesprekservaring.
Automatiseer e-mailgesprekken en bied snelle, consistente support rechtstreeks in de inbox van je klanten.
Eén platform voor elke workflow voor retail
Koppel je bedrijfssystemen en pas je chatbot aan zodat deze precies je SOP's volgt.
Eén brein voor alle kanalen
Ontwerp één keer en implementeer overal, inclusief chat, telefoon, e-mail en WhatsApp.
Agendabeheer
Laat je chatbot je agenda beheren door rechtstreeks afspraken toe te voegen en te verwijderen op basis van klantinteracties.
Workflows en guardrails
Bescherm risicovolle gegevens door de toegang van de chatbot te beperken en regels te definiëren.
Integreer moeiteloos met de tools die je al gebruikt
Connect your AI retail agent to Shopify, Salesforce, HubSpot, Zendesk, Twilio, Stripe, and more. Real backend integration is what separates a useful assistant from a scripted FAQ bot.
Chatbots voor retail die emotie en context begrijpen
Chatbots die emotie expressief overbrengen, passen zich aan echte klantemoties aan en begeleiden elk gesprek naar betere resultaten, ook wanneer er veel op het spel staat.
Natuurlijke, mensachtige gesprekken
Geef je chatbot binnen enkele seconden een levensechte stem. Krijg ongekende controle over de toon, zodat deze klanten kan kalmeren, begeleiden en geruststellen, zelfs onder druk.
Snelle overdrachten met rijke context
Definieer escalatieregels voor complexe gevallen en draag deze vervolgens over aan mensen. De volledige chatgeschiedenis wordt gesynchroniseerd met je CCaaS, CRM en ticketingstack voor een soepele overdracht.
Instant order tracking and WISMO resolution
Connect to your order management system so shoppers get real-time order status, shipping updates, and delivery estimates. Resolve your highest-volume query at scale.
Conversational product discovery
Guide shoppers to the right product through natural conversation. Surfacing recommendations by size, preference, budget, or use case. Cut dead-end searches and increase basket size.
Returns, refunds, and order modifications
Walk customers through your returns policy, confirm eligibility, generate return labels, and provide refund status. All connected to your OMS. Complex cases escalate with full context preserved.
Branded voice experience
Deploy a voice AI chatbot that sounds like your brand. Warm, energetic, or calm. Using a custom voice built to your spec. Sub-second latency and natural turn-taking make every call feel human.
Scales with your peak season
Handle Black Friday and Cyber Monday surges without hiring seasonal agents. Our cloud-native infrastructure scales instantly so every shopper gets a fast response, regardless of volume.
No-code agent configuration
Update FAQs, return windows, scripts, and escalation rules without developer involvement. Retail teams adjust agent behavior in real time as policies change. Keeping your chatbot current and on-brand.
Beveiliging en infrastructuur op enterpriseniveau, op grote schaal
Gegevens worden tijdens verzending en opslag versleuteld, met ondersteuning voor naleving van SOC 2, HIPAA en de AVG. Modi voor regionale dataopslag en Zero Retention zijn beschikbaar voor strengere datacontrole.
Gegevens worden tijdens verzending en opslag versleuteld, met ondersteuning voor naleving van SOC 2, HIPAA en de AVG. Modi voor regionale dataopslag en Zero Retention zijn beschikbaar voor strengere datacontrole.
Stel gedetailleerde teammachtigingen in en werk binnen je bedrijf samen door stemmen, assets en resources te delen tussen je agents en contentproductiepijplijn.
Ons team zorgt voor een soepele lancering en houdt je activiteiten betrouwbaar draaiende, met consistente prestaties en gemoedsrust.
Maak je eerste chatbot voor retail
Chatbot maken
Ontwerp, test en implementeer je chatbot voor retail vanuit een intuïtief dashboard, zonder code.
Bouwen met de API
Integreer de chatbot in je eigen applicaties met onze ontwikkelaarsvriendelijke REST API en SDK's.
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