CUSTOMIZATION

Tools

Enhance Conversational AI agents with custom functionalities and external integrations.

Overview

Tools allow Conversational AI agents to perform actions beyond generating text responses. They enable agents to interact with external systems, execute custom logic, or access specific functionalities during a conversation. This allows for richer, more capable interactions tailored to specific use cases.

ElevenLabs Conversational AI supports the following kinds of tools:

Client Tools

Tools executed directly on the client-side application (e.g., web browser, mobile app).

Server Tools

Custom tools executed on your server-side infrastructure via API calls.

System Tools

Built-in tools provided by the platform for common actions.