Company
Call Centers Solutions
Scale your platform with the best AI Voice Agents
Power inbound and outbound calls at scale with Voice AI Agents, for customer support, customer service and sales. No wait time, 24/7, full configurability and seamless capabilities. Expand your clients reach in 30+ languages.
OurUse cases
Discover our industry specific solutions
Discover how Twilio integrated AI Voices with ElevenLabs
The full developer platform for deploying realistic and extensive voice agents
Low latency
Combine our Turbo TTS model with our fine tuned transcription service all on one server.
External function calling
Integrate with any third party app to get real time information or take action.
Advanced turn taking
Our custom interruption detection and turn taking system means agents know when to speak perfect for realtime agents.
30+ languages (and counting)
Create multilingual agents that can speak with your customers in their native language.
Thousands of voices
Find a voice for any use case, situation or character from our library or clone your own.
Built on your knowledge base
Import existing documentation so your agents know everything about your business and products.
Bring any LLM
Swap between Gemini, Claude, GPT any time or bring your own custom implementation.
Audit and evaluate
Monitor calls with full transcripts, recordings and automated evaluation.
Take phone calls
Integrate seamlessly with Twilio using μ-law 8000 Hz audio encoding.
Built for your requirements
A complete Conversational AI toolkit
Conversational AI combines Speech to Text (transcription), an LLM, and Text to Speech. We include 2 additional models exclusively for Conversation AI: turn taking and voice activity detection. Your AI Agent knows when to speak and how to handle interruptions to create natural back and forth conversations.
Most accurate Speech to Text
Scribe is the world’s most accurate transcription model. Built to handle the unpredictability of real-world audio. In any conversation, even the busiest ones, Scribe intuitively distinguishes and labels every speaker for clear, organized transcripts
The best voice for real-time Applications
Flash is the lowest latency, human quality text-to-speech model on the market. With ultra-low latency of 75ms and usage costs at 50% of our non-flash models, it is ideal for real-time high-volume conversational AI deployments.
Enterprise grade security
Your data security is our priority. We're certified SOC2 and GDPR compliant, and our optional Zero Retention Mode ensures none of your content or data are retained on our servers. End-to-end encryption further protects data sent to and from our models. We sign BAAs with HIPAA compliant configurations for qualifying enterprises
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OurInvestors
Custom pricing based on your needs
Contact salesConversational AI
$0.08/minute and lower
Speech transcription
$0.22/hour and lower
Audio quality
128 kbps, 44.1kHz
API formats
16kHz PCM, uLaw
Features & capabilities
Text to Speech
Speech to Text
Conversational AI
Instant voice cloning
Professional Voice Cloning
44.1kHz PCM audio output via API
Creation & collaboration
Studio
Dubbing Studio
Multi seats & workspaces for team collaboration
ElevenStudios fully managed dubbing service
Integration & scalability
API Access
Custom SSO
Elevated concurrency limits
Support & compliance
Commercial license
Custom terms & assurance around DPA/SLAs
BAAs for HIPAA customers
Significantly discounted pricing at scale
Priority support
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