Agents Platform Stories
Entry.com scales inbound customer calls with ElevenLabs
From overwhelmed call centers to on-demand AI support handling 22,000 calls per month
We have introduced a new output audio format - PCM for normal, streaming and websockets endpoints. This format comes with 4 options for sampling rate: 16kHz, 22.05kHz, 24kHz and 44.1kHz. Default audio format remains to be mp3.
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Product
Scribe v2 Realtime now live in ElevenLabs Agents
Our ultra-low latency streaming Speech to Text model optimized for agentic use cases is now live in Agents Platform.