Customer stories
AI voices helping train 911 dispatchers
AI simulations prepare dispatchers for real-world emergencies
We have introduced a new output audio format - PCM for normal, streaming and websockets endpoints. This format comes with 4 options for sampling rate: 16kHz, 22.05kHz, 24kHz and 44.1kHz. Default audio format remains to be mp3.
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Research
The State of Conversational AI in Support
Conversational AI can make providing support cheaper and more scalable