About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.
We have expanded from voice into three main platforms:
ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.
What we offer
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
This role is the anchor of ElevenLabs’ brand new office in New York City! In Q2 2026, ElevenLabs will open its new office in Soho - an incredible space for the company’s rapidly growing New York team, as well as a hub for the city’s AI and tech community. As New York Office Operations, you will manage day-to-day office operations, support numerous events, and more.
This is a high trust, high autonomy, high growth role. It’s ideal for someone who thrives in fast-moving environments, enjoys building in-office team culture, anticipates needs before they surface, and brings order, judgment, and calm to complex situations.
In this role, you will:
Own the operational excellence and day-to-day experience of the New York office.
Own the onboarding experience for new NYC hires, ensuring they have everything they need to be productive from day one.
Curate a world-class workplace experience that reflects ElevenLabs’ culture–everything from the office aesthetic and vibe to snack selection and thoughtful team rituals.
Troubleshoot, oversee, and support all administrative duties in the office and ensure that the office is operating smoothly.
Manage office supplies inventory and proactively place orders as necessary: serve as the primary point of contact for all workplace vendors, including catering, cleaning, and maintenance.
Develop office policies and procedures, and ensure they are implemented appropriately.
Lead end-to-end logistics for on-site events, including AI hackathons, hiring events as well as on-site team catering and internal celebrations.
Manage office access system, guest registration and security protocols to maintain a safe environment.
Identify opportunities for process and office management improvements.
Coordinate across internal teams and external stakeholders, including senior leaders and partners.
Build structure, processes, and systems that scale with a fast-growing AI company.
Our ideal candidate is a proactive operator and trusted partner—detail-oriented, hard-working, and comfortable switching between strategic support and hands-on execution.
Requirements
Proven operational expertise in managing the day-to-day running of a high visibility office. Thrives in high pressure environments requiring solid judgement and quick decision making.
Experience acting as the primary point of contact for building management, coordinating with vendors, and overseeing office maintenance and supplies.
Ability to communicate effectively with a wide range of stakeholders, from senior executives and legal partners to vendors and office guests, ensuring a professional and welcoming environment.
A proactive and forward-thinking approach, with a proven ability to anticipate needs, identify inefficiencies, and implement new processes to improve workflow in a fast-paced environment.
Experience in fostering a positive and productive office environment, including planning and executing office-wide events, optimizing resource allocation for maximum impact, and negotiating with vendors to ensure high-quality service and cost-effectiveness.
Based in our New York office, you will be the on-site anchor for our team, ensuring a seamless and positive experience for all employees and visitors.
Bonus:
Experience owning or scaling office operations in a high-growth technology company.