ElevenLabs 会話型AIのバッチコール機能の紹介 — コピー

手動でのアウトバウンドコールは、大規模なオーディエンスに効率的にリーチする際の運用上の制限があります。ElevenLabsは、これらの課題に対処するために会話型AIプラットフォーム向けにバッチコールを開発しました。これにより、アウトバウンド音声コミュニケーションを自動化し、拡大することが可能です。

バッチコールは、複数のアウトバウンドコールを同時に開始できます。

バッチコール機能は、アウトバウンドキャンペーンにおいて次の利点を提供します。

Core Benefits of Batch Calling

主な機能

• Increased Call Capacity: Automate the initiation of hundreds of calls concurrently, significantly expanding outreach potential.
• Personalized Communication: Utilize dynamic variables (e.g., user_name, appointment_time) to customize each call, ensuring relevant messaging for each recipient.
• Resource Optimization: Reduce the manual effort associated with dialing, allowing teams to allocate resources to other tasks.
• Consistent Message Delivery: Employ AI agents to ensure uniformity in communication for all calls within a batch.

Key Features

始め方

• Recipient List Uploads: Import contact lists and associated variables using CSV or XLS files.
• Dynamic Variables: Integrate data from uploaded files, such as user_name or order_id, into call scripts for personalization.
• AI Agent Selection: Designate specific Conversational AI agents to conduct the calls for each batch.
• Scheduling Options: Initiate call batches immediately or schedule them for a predetermined future time.
• Real-Time Monitoring: Track the progress of call batches and the status of individual calls as they occur.
• Detailed Reporting: Access reports with call-level results and recipient-specific details for performance analysis.
• API Access: Programmatically manage and trigger batch calls as part of automated workflows.

Getting Started

TCPAの主要な要件の概要については、

1. Ensure your phone numbers are connected via Twilio or SIP trunking.
2. Refer to our documentation for setup and operational guidance: https://elevenlabs.io/docs/conversational-ai/phone-numbers/batch-calls

For an overview of key TCPA requirements please refer to this document. https://elevenlabs.io/docs/conversational-ai/legal/tcpa