Meet Alexis: Our AI Agent Handling 200 Daily Calls

We recently embedded a Conversational AI agent, Alexis, in our docs to help reduce the support burden for documentation-related questions. Alexis is now successfully handling over 80% of user inquiries across 200 calls per day. Oswin, Alexis's manager (in other words - the engineer behind the deployment and ongoing optimizations), is going to share all of the nitty gritty details, including: - how the agent responded in a few real life situations - how we evaluate success - how we structured the knowledge base and system prompt, and how we've refined it over time - how we use client tools to redirect users throughout our docs

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February 5

Content Creation at 10× Speed with ElevenLabs

Scaling high-quality content across languages and formats is often the biggest bottleneck for enterprise marketing teams. Join us to see how leading brands like Toyota, NVIDIA, and PocketFM are removing that barrier using the next generation of Voice AI. In this live session, we will demonstrate how to transform your production workflow - taking you from script to publish-ready, multilingual assets in minutes, not weeks. Why you should attend: - See a live workflow demonstrating how to produce studio-quality audio, dubbing, and video at 10× typical speed - Learn how to instantly localize content into 70+ languages to reach new markets - Discover how to consolidate your tool stack using the ElevenLabs Creative Platform (Studio, Dubbing, SFX, and Video) - Get direct answers on security, scalability, and implementation from our experts

January 27

The Future of AI Agents for Retailers & Online Marketplaces

AI agents are rapidly transforming how retailers and online marketplaces engage with customers — and this webinar is your opportunity to see how. Join ElevenLabs for an exclusive live webinar exploring how the next generation of AI agents is reshaping customer experience, operational efficiency, and scalable growth in retail and e-commerce. The era of rigid, frustrating chatbots is over. Discover how enterprise-grade AI agents handle customer requests end to end: from product discovery and order tracking to post-purchase support, while reducing support costs, increasing conversion rates, and building stronger customer trust. You’ll gain practical insights into how leading retailers and marketplaces are deploying conversational AI to serve customers faster, personalise interactions at scale, and drive measurable ROI. The session will also feature a live demo of an ElevenLabs AI Agent in action, showcasing real-world retail use cases. The Experts - Nicolo Rossi & Pier Patergnani, AI Agents Expert for Retail & Marketplaces - helping retail organizations scale AI-driven customer engagement - Senta Knuth, Retail & Marketplaces Enterprise Product Deployment Agenda 14:00 – 14:05 • Welcome & Introduction 14:05 – 14:15 • Retail & Marketplace Insights & Use Cases: AI agents and customer impact 14:15 – 14:20 • Trust, Security & Compliance in Retail AI 14:20 – 14:35 • Live Demo: An AI Agent in Action 14:35 – 14:45 • Q&A

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