Operate

Monitor, test, and optimize your agents at scale.

This section provides tools and best practices for running production agents, from testing and quality assurance to analytics and cost optimization.

Monitor and optimize

GoalGuideDescription
Test agent behaviorTestingCreate and run automated tests for your agents
Analyze conversation qualityConversation analysisExtract insights and evaluate conversation outcomes
Track metrics & analyticsAnalyticsMonitor performance metrics and conversation history
Configure data retentionPrivacySet retention policies for conversations and audio
Reduce LLM costsCost optimizationMonitor and optimize language model expenses

Next steps