For AI agents: a documentation index is available at the root level at /llms.txt and /llms-full.txt. Append /llms.txt to any URL for a page-level index, or .md for the markdown version of any page.
Custom Dashboard Charts: The Agents Platform dashboard can now be extended with custom charts displaying the results of evaluation criteria over time. See the new GET and PATCH endpoints for managing dashboard settings.
Call History Filtering: Added the ability to filter the call history by start date using the new call_start_before_unix parameter in the List Conversations endpoint. Try it here.
Server Tools: Added option of making PUT requests in server tools
Transfer to number: Added call forwarding functionality to support forwarding to operators, see docs here
Language detection: Fixed an issue where the language detection system tool would trigger on a user replying yes in non-English language.
Usage Analytics
Custom Aggregation: Added an optional aggregation_interval parameter to the Get Usage Metrics endpoint to control the interval over which to aggregate character usage (hour, day, week, month, or cumulative).
New Metric Breakdowns: The Usage Analytics section now supports additional metric breakdowns including minutes_used, request_count, ttfb_avg, and ttfb_p95, selectable via the new metric parameter in the Get Usage Metrics endpoint. Furthermore, you can now get a breakdown and filter by request_queue.
API
View API changes
New Endpoints
Added 2 new endpoints for managing Agents Platform dashboard settings:
Get Dashboard Settings - Retrieves custom chart configurations for the ConvAI dashboard.