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ElevenLabs Agents IVR Navigation

​​ElevenLabs Agents can now navigate IVR phone trees

Many business phone systems rely on interactive voice response (IVR) menus. Until now, these systems created a barrier for AI agents, limiting automation in key workflows.

Authors
Angelo
Smiling young man with short hair in a black polo shirt, black and white photo.
Product
elevenlabs_mobile_app_square

Introducing the ElevenLabs app

Our most powerful AI voice tools are now available for iOS and Android.

Authors
luka_terzic
Product
claude sonnet 4

Claude Sonnet 4 is now available in Conversational AI

Anthropic's new Claude Sonnet 4 model is now available on the ElevenLabs platform, we’ve integrated it to give you a powerful new tool for building more capable and intuitive voice experiences.

Authors
Angelo
Product
Multimodal

Introducing Multimodal Conversational AI

Our AI agents can now seamlessly process both speech words and text inputs simultaneously, leading to more natural, efficient, and resilient user interactions.

Authors
Angelo
Product
Gemini 2.5 Flash software logo on a blue background with white concentric circles.

Gemini 2.5 Flash comes to ElevenLabs Conversational AI

Gemini 2.5 Flash is now the recommended default language model on ElevenLabs, offering enhanced reasoning, low latency, and robust tool calling for building sophisticated enterprise-grade voice agents.

Authors
Angelo
ElevenLabs

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