February 17, 2025

Conversational AI

  • Tool calling fix: Fixed an issue where tool calling was not working with agents using gpt-4o mini. This was due to a breaking change in the OpenAI API.
  • Tool calling improvements: Added support for tool calling with dynamic variables inside objects and arrays.
  • Dynamic variables: Fixed an issue where dynamic variables of a conversation were not being displayed correctly.

Voice Isolator

  • Fixed: Fixed an issue that caused the voice isolator to not work correctly temporarily.

Workspace

  • Billing: Improved billing visibility by differentiating rollover, cycle, gifted, and usage-based credits.
  • Usage Analytics: Improved usage analytics load times and readability.
  • Fine grained fiat billing: Added support for customizable pricing based on several factors.

API

  • Added phone_numbers property to Agent responses
  • Added usage metrics to subscription_extras in User endpoint:
    • unused_characters_rolled_over_from_previous_period
    • overused_characters_rolled_over_from_previous_period
    • usage statistics
  • Added enable_conversation_initiation_client_data_from_webhook to Agent creation
  • Updated Agent endpoints with consolidated settings for:
    • platform_settings
    • overrides
    • safety
  • Deprecated with_settings parameter in Voice retrieval endpoint