Consolidated billing

Overview

Consolidated billing enables you to manage multiple workspaces across different environments while maintaining a single billing account. This feature is particularly useful for organizations that need to operate in multiple regions or maintain separate workspaces for different teams while keeping billing centralized.

With consolidated billing, you have:

• Unified billing – Receive a single invoice for all linked workspaces.
• Shared credit pools – All workspaces share the same credit allocation.
• Cross-environment support – Link workspaces from isolated environments (e.g., EU, India) to the US billing workspace.
• Independent management – Each workspace maintains its own members, SSO configurations, and settings.

How it works

Consolidated billing creates a relationship between workspaces where one workspace (the “billing workspace”) receives usage reports from other workspaces (the “reporting workspaces”). All usage is then billed through the billing workspace.

Billing workspace

The billing workspace must be located in the US environment (elevenlabs.io). This workspace:

• Receives usage reports from all linked workspaces.
• Issues a single monthly invoice.
• Shows general usage coming from each reporting workspace.

Reporting workspaces

Reporting workspaces can be located on elevenlabs.io or in an isolated environment. These workspaces:

• Report their usage to the billing workspace.
• Maintain their own members and configurations.
• Show, as usual, granular usage analytics for that workspace.

Setup process

Consolidated billing is an Enterprise feature that requires configuration by our team. To enable consolidated billing for your organization, contact your dedicated Customer Success Manager.

Usage tracking

The billing workspace will be able to see the usage of all linked workspaces.

The reporting workspace will only be able to see analytics for its own usage. However, the total credits left shown in the sidebar will be the sum of all linked workspaces.

FAQ