Agents Platform

  • Agent summaries endpoint: Added GET /v1/convai/agents/summaries endpoint for retrieving lightweight summaries of all agents in your workspace. This is useful for building agent selection interfaces without fetching full agent configurations.
  • Delete batch calls: Added DELETE /v1/convai/batch-calling/{batch_id} endpoint for removing batch call jobs that are no longer needed.
  • Branch filtering for conversations: Added optional branch_id query parameter to conversation endpoints including GET /v1/convai/conversation/get-signed-url, GET /v1/convai/conversation/token, and GET /v1/convai/conversations for filtering conversations by agent version branch.
  • Spelling patience configuration: Added spelling_patience setting to turn configuration with values auto, low, medium, and high. Controls how long the agent waits before assuming the user has finished spelling something out character by character.
  • Custom SIP headers for transfers: Added support for custom SIP headers when transferring calls via REFER. Configure custom_sip_headers arrays on phone number transfer configurations and workflow phone nodes for advanced telephony integrations.
  • WhatsApp accounts on agents: Agent responses now include whatsapp_accounts array for viewing connected WhatsApp Business accounts.
  • Zendesk integration support: Added zendesk_integration to the ConversationInitiationSource enum for conversations initiated through Zendesk.

Audio Output Formats

  • Expanded format options: Audio generation endpoints now support additional output formats including WAV family variants, new OPUS bitrate options, alaw_8000 for telephony, and ultra_lossless quality preset. This applies to Text-to-Speech, Text-to-Dialogue, Sound Generation, Music, and Voice Design endpoints.

Dubbing

  • Expanded status values: Dubbing project status now includes additional states for more granular tracking of dubbing progress.
  • Required source language: The source_language field is now required when creating dubbing projects.

SDK Releases

Python SDK

  • v2.31.0 - Added agent summaries endpoint, delete batch call, branch filtering for conversations, spelling patience configuration, and expanded audio output formats
  • v2.30.0 - Added WhatsApp accounts on agents, Zendesk integration source, custom SIP headers for transfers, and standardized output format schema

JavaScript SDK

  • v2.32.0 - Added audio_format parameter support for Scribe WebSocket URI, agent summaries endpoint, delete batch call, and expanded audio output formats
  • v2.31.0 - Added WhatsApp accounts on agents, Zendesk integration source, custom SIP headers for transfers, and standardized output format schema

React and Client SDKs

  • @elevenlabs/react@0.13.0 - Added conversation initiation overrides, audio alignment event support, WebSocket close code exposure on connection errors, and fixed Firefox AudioContext issue with useScribe hook
  • @elevenlabs/client@0.13.0 - Added conversation initiation overrides, audio alignment event support, and improved Scribe cleanup and disconnect handling

Widget Packages

API

New Endpoints

  • Get agent summaries - GET /v1/convai/agents/summaries - Retrieve lightweight summaries of all agents
  • Delete batch call - DELETE /v1/convai/batch-calling/{batch_id} - Remove a batch call job

Updated Endpoints

Agents Platform

Voice Management

Audio Generation

Speech to Text

Dubbing

  • Get dubbing project
    • Expanded status enum with additional progress states
    • Added source_language (string, required) to dubbing models

Knowledge Base

Schema Changes

New Schemas

  • CustomSIPHeader - Configuration for custom SIP headers on call transfers
  • SpellingPatience - Enum for spelling patience settings (auto, low, medium, high)
  • AllowedOutputFormats - Centralized enum for audio output format options

Modified Schemas

  • ConversationInitiationSource - Added zendesk_integration enum value
  • PermissionType - Centralized permission enum with new permissions including voice library publishing and user API key creation
  • PhoneNumberTransfer - Added custom_sip_headers array
  • TurnConfig - Added spelling_patience field