Service account API key management: Added comprehensive API endpoints for managing service account API keys, including creation, retrieval, updating, and deletion capabilities. See Service Accounts documentation.
Agents Platform
Post-call webhook migration: The post call webhook format is being migrated so that webhook handlers can be auto generated in the SDKs. This is not a breaking change, and no further action is required if your current handler accepts additional fields. Please see more information here.
Agent transfer improvements: Fixed system variable system_agent_id to properly update after agent-to-agent transfers, ensuring accurate conversation context tracking. Added new system_current_agent_id variable for tracking current active agent. Learn more about dynamic variables.
Enhanced public agent page: Added text input functionality and dynamic variable support to the public talk-to-agent page. You can now pass dynamic variables via URL parameters (e.g., ?var_username=value) and use text input during voice conversations. See dynamic variables guide.
Voicemail detection: Added voicemail detection as a built-in tool for ElevenLabs agents to improve call handling. Learn about voicemail detection.
Conversation filtering: Added user_id query parameter to conversation list endpoint for filtering conversations by initiating user.
Speech to Text
Multi-channel transcription: Added use_multi_channel parameter to transcription endpoint for processing audio files with multiple speakers on separate channels. Supports up to 5 channels with per-channel transcription results. See multichannel guide.
ElevenCreative Studio
Caption support: Added caption functionality to ElevenCreative Studio projects with new captions_enabled and caption_style properties for both podcasts and general projects. Learn more about ElevenCreative Studio.
