> This is a page from the ElevenLabs documentation. For a complete page index, fetch https://elevenlabs.io/docs/llms.txt. For the full documentation in a single file, fetch https://elevenlabs.io/docs/llms-full.txt. # ElevenAgents Agents accomplish tasks through natural dialogue - from quick requests to complex, open-ended workflows. ElevenLabs provides voice-rich, expressive models, developer tools for building multimodal agents, and tools to monitor and evaluate agent performance at scale.

Configure

Configure multimodal agents with our developer toolkit, dashboard, or visual workflow builder

Deploy

Integrate multimodal agents across telephony systems, web, and mobile

Monitor

Evaluate agent performance with built-in testing, evals, and analytics

## Platform capabilities From design to deployment to optimization, ElevenLabs provides everything you need to build agents at scale. ### Design and configure | Goal | Guide | Description | | ----------------------------- | ------------------------------------------------------------------------ | ---------------------------------------------------------------------- | | Create conversation workflows | [Workflows](/docs/eleven-agents/customization/agent-workflows) | Build multi-step workflows with visual workflow builder | | Write system prompts | [System prompt](/docs/eleven-agents/best-practices/prompting-guide) | Learn best practices for crafting effective agent prompts | | Select language model | [Models](/docs/eleven-agents/customization/llm) | Choose from supported LLMs or bring your own custom model | | Control conversation flow | [Conversation flow](/docs/eleven-agents/customization/conversation-flow) | Configure turn-taking, interruptions, and timeout settings | | Configure voice & language | [Voice & language](/docs/eleven-agents/customization/voice) | Select from 5k+ voices across 31 languages with customization options | | Add knowledge to agent | [Knowledge base](/docs/eleven-agents/customization/knowledge-base) | Upload documents and enable RAG for grounded responses | | Connect tools | [Tools](/docs/eleven-agents/customization/tools) | Enable agents to call clients & APIs to perform actions | | Personalize each conversation | [Personalization](/docs/eleven-agents/customization/personalization) | Use dynamic variables and overrides for per-conversation customization | | Secure agent access | [Authentication](/docs/eleven-agents/customization/authentication) | Implement custom authentication for protected agent access | ### Connect and deploy | Goal | Guide | Description | | --------------------------- | --------------------------------------------------------------------------------- | ------------------------------------------------------------------ | | Build with React components | [ElevenLabs UI](https://ui.elevenlabs.io) | Pre-built components library for audio & agent apps (shadcn-based) | | Embed widget in website | [Widget](/docs/eleven-agents/customization/widget) | Add a customizable web widget to any website | | Build React web apps | [React SDK](/docs/eleven-agents/libraries/react) | Voice-enabled React hooks and components | | Build iOS apps | [Swift SDK](/docs/eleven-agents/libraries/swift) | Native iOS SDK for voice agents | | Build Android apps | [Kotlin SDK](/docs/eleven-agents/libraries/kotlin) | Native Android SDK for voice agents | | Build React Native apps | [React Native SDK](/docs/eleven-agents/libraries/react-native) | Cross-platform iOS and Android with React Native | | Connect via SIP trunk | [SIP trunk](/docs/eleven-agents/phone-numbers/sip-trunking) | Integrate with existing telephony infrastructure | | Make batch outbound calls | [Batch calls](/docs/eleven-agents/phone-numbers/batch-calls) | Trigger multiple calls programmatically | | Use Twilio integration | [Twilio](/docs/eleven-agents/phone-numbers/twilio-integration/native-integration) | Native Twilio integration for phone calls | | Build custom integrations | [WebSocket API](/docs/eleven-agents/libraries/web-sockets) | Low-level WebSocket protocol for custom implementations | | Receive real-time events | [Events](/docs/eleven-agents/customization/events) | Subscribe to conversation events and updates | ### Monitor and optimize | Goal | Guide | Description | | ---------------------------- | ---------------------------------------------------------------------------------------- | ---------------------------------------------------- | | List users by external ID | [Users](/docs/eleven-agents/operate/users) | See end users and open their conversations | | Search transcripts | [Searching conversations](/docs/eleven-agents/customization/agent-analysis/smart-search) | Keyword and semantic search in Conversation history | | Run A/B tests | [Experiments](/docs/eleven-agents/operate/experiments) | Test agent configuration changes with live traffic | | Test agent behavior | [Testing](/docs/eleven-agents/customization/agent-testing) | Create and run automated tests for your agents | | Analyze conversation quality | [Conversation analysis](/docs/eleven-agents/customization/agent-analysis) | Extract insights and evaluate conversation outcomes | | Track metrics & analytics | [Analytics](/docs/eleven-agents/dashboard) | Monitor performance metrics and conversation history | | Configure data retention | [Privacy](/docs/eleven-agents/customization/privacy) | Set retention policies for conversations and audio | | Reduce LLM costs | [Cost optimization](/docs/eleven-agents/customization/llm/optimizing-costs) | Monitor and optimize language model expenses | ## Architecture ElevenAgents coordinates 4 core components: 1. A fine-tuned Speech to Text (ASR) model for speech recognition 2. Your choice of language model or [custom](/docs/eleven-agents/customization/llm/custom-llm) LLM 3. A low-latency Text to Speech (TTS) model across 5k+ voices and 70+ languages 4. A proprietary turn-taking model that handles conversation timing Build your first agent in 5 minutes