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Behind the Agent: How Insurely Introduced Voice Agents to Their Contact Center

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grants-live-workshop

Live Workshop: Building a Voice Agent for Startups

A hands-on workshop where we'll build an ElevenLabs agent from scratch, showcase the latest agent features, and leave time for your questions. Whether you're a current ElevenLabs Startup Grant holder or a founder exploring what's possible with voice AI, this session is built for you. What we'll cover: 0→1 live build - learn how to build a fully functional ElevenLabs voice agent from scratch What to think through before you build- architecture decisions, use case scoping, and where most teams go wrong early A walkthrough of the newest updates to the ElevenLabs Agents platform How to get started with the Startup Grant - what the program covers and how to apply or make the most of your grant Live Q&A

Leading-with-AI

Leading with AI: How Klarna Rebuilt Marketing with AI

AI has changed what's possible in marketing. Klarna is proof of what happens when a team actually runs with it. In this session, Luke Harries (Head of Growth, ElevenLabs) sits down with David Sandström (CMO, Klarna) for one of the most tactical conversations in AI marketing. We're skipping the theory and going straight to the workflows — the exact processes, tools, and team structures behind one of the most significant AI transformations in marketing today. What you'll learn 1. How Klarna rebuilt core marketing workflows with AI from the ground up 2. The tools, processes, and team structures that made it possible 3. How they drove organization-wide AI adoption — and what most companies get wrong 4. Why creativity is becoming the last true differentiator in the AI era 5. Tactical takeaways you can bring back to your own team

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Behind the Agent: How Insurely Introduced Voice Agents to Their Contact Center