Account Executive - North America - Strategic

About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always.

We have expanded from voice into three main platforms:

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.

• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.

• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.

• Excellence everywhere: Everything we do should match the quality of our AI models.

• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.

• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.

• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the Role

We’re building a dedicated Strategic Accounts team to own ElevenLabs’ most important customer relationships in North America, and we’re looking for a high-impact Strategic Account Executive to be among the first hires.

This is a named-account role with a focused portfolio. You'll drive new business and expansion inside complex enterprise organizations, building multi-threaded executive relationships and positioning yourself as a trusted advisor to senior stakeholders navigating real transformation - across customer experience, product, and operations.

These aren't transactional engagements. You'll architect custom solutions that combine our technology and services, collaborate cross-functionally to deliver measurable outcomes, and bring field intelligence directly into our product roadmap. You're not just executing a playbook - you're writing it.

In this role, you will:

• Own and grow a focused portfolio of strategic accounts, driving both net-new business and expansion

• Develop and execute multi-year account strategies across business units, geographies, and use cases

• Identify, scope, and close large, complex deals (multi-product, multi-region, custom solutions)

• Build deep, multi-threaded relationships across executive, product, engineering, and business stakeholders

• Act as a strategic advisor, educating on emerging trends and shaping customers’ long-term AI roadmap

• Partner cross-functionally with Solutions Engineering, Customer Success, and Partnerships to deliver and expand

• Translate patterns from bespoke deals into repeatable frameworks, offerings, and product insights

• Feed learnings from the field into the product roadmap and broader strategic sales playbook

• Drive creative outbound and high-touch engagement strategies (onsites, exec briefings, events)

Requirements

• 6-10+ years of quota-carrying experience with a focus on strategic / enterprise accounts

• Proven track record of closing and expanding seven-figure+ deals within named accounts

• Experience leading complex, multi-threaded sales cycles across large organizations

• Strong ability to drive land-and-expand motions and long-term account growth

• Experience scoping consultative, custom deals that go beyond standard SKUs

• Technical fluency - able to engage product and engineering leaders on APIs, integrations, and architecture

• Executive presence with the ability to influence C-suite stakeholders and long-term strategy

• Track record of translating customer needs into product feedback and roadmap influence

• Creative, self-driven approach to outbound and pipeline generation

• Comfortable operating in a high-growth, ambiguous environment, building playbooks from scratch

• Willingness to travel for customer engagements (onsites, QBRs, executive meetings)

• Strong bias toward action, ownership, and leveraging AI in day-to-day workflows