> This is a page from the ElevenLabs documentation. For a complete page index, fetch https://elevenlabs.io/docs/llms.txt. For the full documentation in a single file, fetch https://elevenlabs.io/docs/llms-full.txt.

# Reception.ai

[Reception.ai](https://reception.ai) is an AI phone receptionist for small and medium businesses. It answers inbound calls in over 70 languages, books appointments, takes orders and messages, and gives you a single dashboard to run day-to-day operations.

## What Reception.ai does

#### Answers calls

Your receptionist picks up every call, answers questions from your knowledge base, and transfers
callers to your team when needed.

#### Books and sells

Callers can book, reschedule, or cancel appointments, place orders, and request quotes.
Customers can do the same on your booking page.

#### Runs your front desk

Track clients, review conversations, send reminders by email and SMS, and monitor results from
one dashboard.

## How it works

### Sign up and scan your website

Reception.ai reads your website to learn about your business: services, hours, team, and location.

### Customize your receptionist

Choose a voice, set its tone, and teach it rules and procedures for how calls should be handled.

### Go live

Get a phone number, bring your own, or forward your existing line. Your receptionist starts answering calls immediately.

## Key features

* **24/7 availability**: never miss a call, including after hours.
* **70+ languages**: the receptionist detects the caller's language and switches automatically.
* **Scheduling**: services, staff, locations, assets, and a shared calendar.
* **Booking page and web widget**: let customers book online or talk to your receptionist from your website.
* **Orders and quotes**: take product orders and collect quote requests for jobs without a fixed price.
* **Clients and notifications**: a built-in client list with email and SMS confirmations and reminders.
* **Knowledge base**: teach your receptionist from your website, uploaded files, and FAQ answers.
* **Integrations**: Google Calendar, Calendly, Cal.com, HubSpot, Zapier, webhooks, and MCP servers.

## Get started

#### [Quickstart](/docs/reception-ai/quickstart)

Set up your AI receptionist in under 5 minutes.

#### [Configure your receptionist](/docs/reception-ai/receptionist/overview)

Customize voice, rules, procedures, and call handling.

#### [Set up scheduling](/docs/reception-ai/scheduling/overview)

Configure services, staff, locations, and availability.

#### [View analytics](/docs/reception-ai/features/analytics)

Monitor business performance and call outcomes.

> ElevenLabs provides APIs and SDKs for text to speech, voice cloning, speech to text, sound effects, voice isolator, voice changer, and conversational AI agents. Build voice-enabled applications with lifelike audio generation.