> This is a page from the ElevenLabs documentation. For a complete page index, fetch https://elevenlabs.io/docs/llms.txt. For the full documentation in a single file, fetch https://elevenlabs.io/docs/llms-full.txt.

# Reception AI

Reception AI is an intelligent phone receptionist for small and medium businesses. It answers inbound calls in over 70 languages, books appointments, takes messages, and helps manage day-to-day operations from a single dashboard.

## What Reception AI does

Your AI receptionist picks up every call, greets callers, and handles inquiries using natural
conversation.

Customers can schedule, reschedule, or cancel appointments directly over the phone or via your
booking page.

Track clients, review conversations, monitor revenue, and fill knowledge gaps from one
dashboard.

## How it works

### Sign up and scan your website

Reception AI reads your website to learn about your business — services, hours, team, and location.

### Customize your receptionist

Choose a voice, set behavior rules, configure languages, and define how calls should be handled.

### Go live

Get a dedicated phone number. Your AI receptionist starts answering calls immediately.

## Key features

* **24/7 availability** — Never miss a call, even outside business hours
* **70+ languages** — Automatic language detection and multilingual responses
* **Appointment scheduling** — Full calendar with services, staff, and resource management
* **Public booking page** — Let customers self-schedule online
* **Client management** — Automatic CRM with interaction history
* **Knowledge base** — Teach your receptionist from your website or uploaded files
* **Analytics** — Track revenue, bookings, calls, and client growth
* **Integrations** — Google Calendar, Zapier, webhooks, and more

## Get started

Set up your AI receptionist in under 5 minutes.

Customize voice, rules, and call behavior.

Configure services, staff, and availability.

Monitor business performance and call metrics.