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# Obter usuários atribuíveis ao ticket de conversa do agente

GET https://api.elevenlabs.io/v1/convai/agents/{agent_id}/triage-tickets/assignable-users

Todos os membros do espaço de trabalho que não são contas de serviço, cada um identificado conforme tenha ou não pelo menos acesso de visualização ao agente. Membros sem acesso são incluídos, sem serem filtrados, para que a interface possa oferecê-los como responsáveis e solicitar a concessão de acesso primeiro.

Reference: https://elevenlabs.io/docs/api-reference/triage-tickets/list-assignable-users

## Servers

- `https://api.elevenlabs.io` (Production, default)
- `https://api.us.elevenlabs.io` (Production US)
- `https://api.eu.residency.elevenlabs.io` (Production EU)
- `https://api.in.residency.elevenlabs.io` (Production India)
- `https://api.sg.residency.elevenlabs.io` (Production Singapore)

## Request

### Path parameters

- `agent_id` (string, required)

## Response

### 200

Resposta bem-sucedida

- `list of AssignableUserResponseModel`

## Errors

### 422 Unprocessable Entity Error

Erro de validação

- `detail` (list of ValidationError, optional)

## Types

### AssignableUserResponseModel

- `user_id` (string, required)
- `email` (string, required)
- `first_name` (string, required, nullable)
- `is_service_account` (boolean, required)
- `has_access` (boolean, required) — Indica se este membro do espaço de trabalho tem atualmente ao menos acesso de visualizador ao agente. Os membros sem acesso ainda são retornados para que possam ser exibidos (por exemplo, esmaecidos) e receber acesso antes de serem atribuídos.

### ValidationError

- `loc` (list of ValidationErrorLocItems, required)
- `msg` (string, required)
- `type` (string, required)

### ValidationErrorLocItems

## Examples

**Response**

```json
[
  {
    "user_id": "string",
    "email": "string",
    "first_name": "string",
    "is_service_account": true,
    "has_access": true
  }
]
```

**SDK Code**

```python
import requests

url = "https://api.elevenlabs.io/v1/convai/agents/agent_id/triage-tickets/assignable-users"

response = requests.get(url)

print(response.json())
```

```javascript
const url = 'https://api.elevenlabs.io/v1/convai/agents/agent_id/triage-tickets/assignable-users';
const options = {method: 'GET'};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go
package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.elevenlabs.io/v1/convai/agents/agent_id/triage-tickets/assignable-users"

	req, _ := http.NewRequest("GET", url, nil)

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby
require 'uri'
require 'net/http'

url = URI("https://api.elevenlabs.io/v1/convai/agents/agent_id/triage-tickets/assignable-users")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)

response = http.request(request)
puts response.read_body
```

```java
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.get("https://api.elevenlabs.io/v1/convai/agents/agent_id/triage-tickets/assignable-users")
  .asString();
```

```php
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('GET', 'https://api.elevenlabs.io/v1/convai/agents/agent_id/triage-tickets/assignable-users');

echo $response->getBody();
```

```csharp
using RestSharp;

var client = new RestClient("https://api.elevenlabs.io/v1/convai/agents/agent_id/triage-tickets/assignable-users");
var request = new RestRequest(Method.GET);
IRestResponse response = client.Execute(request);
```

```swift
import Foundation

let request = NSMutableURLRequest(url: NSURL(string: "https://api.elevenlabs.io/v1/convai/agents/agent_id/triage-tickets/assignable-users")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "GET"

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```