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# Listar itens que exigem atenção da campanha de chamadas ativas

GET https://api.elevenlabs.io/v1/convai/outbound-campaigns/attention

Liste problemas nas campanhas ativas do espaço de trabalho que exigem sua ação, como um agente ou número de telefone que não pode mais ser usado, do mais recente para o mais antigo. Uma campanha com um item em aberto retém as chamadas afetadas.

Reference: https://elevenlabs.io/docs/api-reference/campaigns/attention/list

## Servers

- `https://api.elevenlabs.io` (Production, default)
- `https://api.us.elevenlabs.io` (Production US)
- `https://api.eu.residency.elevenlabs.io` (Production EU)
- `https://api.in.residency.elevenlabs.io` (Production India)
- `https://api.sg.residency.elevenlabs.io` (Production Singapore)

## Request

### Query parameters

- `campaign_id` (string, optional, nullable) — Somente os itens desta campanha.
- `include_resolved` (boolean, optional, default: false) — Inclua itens que já foram resolvidos.
- `page_size` (integer, optional, default: 100) — Número máximo de itens a retornar.
- `cursor` (string, optional, nullable) — Usado para buscar a próxima página. O cursor é retornado na resposta.

## Response

### 200

Resposta bem-sucedida

- `attention` (list of AttentionView, required)
- `next_cursor` (string, required, nullable)
- `has_more` (boolean, required)

## Errors

### 422 Unprocessable Entity Error

Erro de validação

- `detail` (list of ValidationError, optional)

## Types

### AttentionView

- `attention_id` (string, required)
- `campaign_id` (string, required)
- `reason` (string, required) — A causa, como `agent_unavailable` ou `phone_number_unavailable`.
- `detail` (string, required) — O que deu errado e como corrigir.
- `status` (enum, required)
  - Allowed values: `open`, `resolved`, `retrying`
- `retryable` (boolean, required) — Se uma nova tentativa realiza as chamadas retidas pelo item. Itens que não podem receber nova tentativa são fechados ao serem resolvidos.
- `resolution` (string, required, nullable) — A observação registrada ao resolver o item.
- `created_at_unix` (integer, required)
- `updated_at_unix` (integer, required)

### ValidationError

- `loc` (list of ValidationErrorLocItems, required)
- `msg` (string, required)
- `type` (string, required)

### ValidationErrorLocItems

- string
- integer

## Examples

**Response**

```json
{
  "attention": [
    {
      "attention_id": "string",
      "campaign_id": "string",
      "reason": "string",
      "detail": "string",
      "status": "open",
      "retryable": true,
      "resolution": "string",
      "created_at_unix": 1,
      "updated_at_unix": 1
    }
  ],
  "next_cursor": "string",
  "has_more": true
}
```

**SDK Code**

```python
import requests

url = "https://api.elevenlabs.io/v1/convai/outbound-campaigns/attention"

response = requests.get(url)

print(response.json())
```

```javascript
const url = 'https://api.elevenlabs.io/v1/convai/outbound-campaigns/attention';
const options = {method: 'GET'};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go
package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.elevenlabs.io/v1/convai/outbound-campaigns/attention"

	req, _ := http.NewRequest("GET", url, nil)

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby
require 'uri'
require 'net/http'

url = URI("https://api.elevenlabs.io/v1/convai/outbound-campaigns/attention")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)

response = http.request(request)
puts response.read_body
```

```java
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.get("https://api.elevenlabs.io/v1/convai/outbound-campaigns/attention")
  .asString();
```

```php
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('GET', 'https://api.elevenlabs.io/v1/convai/outbound-campaigns/attention');

echo $response->getBody();
```

```csharp
using RestSharp;

var client = new RestClient("https://api.elevenlabs.io/v1/convai/outbound-campaigns/attention");
var request = new RestRequest(Method.GET);
IRestResponse response = client.Execute(request);
```

```swift
import Foundation

let request = NSMutableURLRequest(url: NSURL(string: "https://api.elevenlabs.io/v1/convai/outbound-campaigns/attention")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "GET"

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```