> This is a page from the ElevenLabs documentation. For a complete page index, fetch https://elevenlabs.io/docs/llms.txt. For the full documentation in a single file, fetch https://elevenlabs.io/docs/llms-full.txt.

# Recupera utenti della conversazione

GET https://api.elevenlabs.io/v1/convai/users

Ottieni gli utenti distinti dalle conversazioni con paginazione.

Reference: https://elevenlabs.io/docs/api-reference/users/list

## Servers

- `https://api.elevenlabs.io` (Production, default)
- `https://api.us.elevenlabs.io` (Production US)
- `https://api.eu.residency.elevenlabs.io` (Production EU)
- `https://api.in.residency.elevenlabs.io` (Production India)
- `https://api.sg.residency.elevenlabs.io` (Production Singapore)

## Request

### Query parameters

- `agent_id` (string, optional, nullable) — ID dell'agente (agent_…) o ID esterno del motore vocale (seng_), risolti nella stessa risorsa sottostante.
- `branch_id` (string, optional, nullable) — Filtra le conversazioni in base all'ID del branch.
- `call_start_before_unix` (integer, optional, nullable) — Timestamp Unix, in secondi, per filtrare le conversazioni fino a questa data di inizio.
- `call_start_after_unix` (integer, optional, nullable) — Timestamp Unix, in secondi, per filtrare le conversazioni successive a questa data di inizio.
- `search` (string, optional, nullable) — Cerca/filtra per ID utente (corrispondenza esatta).
- `page_size` (integer, optional, default: 30) — Numero massimo di utenti da restituire. Il valore predefinito è 30.
- `sort_by` (enum, optional) — Il campo in base al quale ordinare i risultati. Il valore predefinito è last_contact_unix_secs.
  - Allowed values: `last_contact_unix_secs`, `conversation_count`, `average_sentiment_score`
- `sort_direction` (enum, optional) — La direzione per ordinare i risultati
  - Allowed values: `asc`, `desc`
- `cursor` (string, optional, nullable) — Usato per recuperare la pagina successiva. Il cursore viene restituito nella risposta.

## Response

### 200

Risposta riuscita

- `users` (list of ConversationUserResponseModel, required)
- `has_more` (boolean, required)
- `next_cursor` (string, optional, nullable)

## Errors

### 422 Unprocessable Entity Error

Errore di convalida

- `detail` (list of ValidationError, optional)

## Types

### ConversationUserResponseModel

- `user_id` (string, required)
- `last_contact_unix_secs` (integer, required)
- `first_contact_unix_secs` (integer, required)
- `conversation_count` (integer, required)
- `last_contact_conversation_id` (string, required)
- `sentiment` (SentimentAggregate, required)
- `last_contact_agent_id` (string, optional, nullable)
- `last_contact_agent_name` (string, optional, nullable)
- `most_frustrated_conversations` (list of FrustratedConversationRef, optional)

### ValidationError

- `loc` (list of ValidationErrorLocItems, required)
- `msg` (string, required)
- `type` (string, required)

### SentimentAggregate

- `scored_conversation_count` (integer, required)
- `positive_count` (integer, required)
- `neutral_count` (integer, required)
- `negative_count` (integer, required)
- `average_sentiment_score` (double, required, nullable)
- `average_frustration_score` (double, required, nullable)
- `recent_scored_conversation_count` (integer, required)
- `recent_positive_count` (integer, required)
- `recent_neutral_count` (integer, required)
- `recent_negative_count` (integer, required)
- `recent_average_sentiment_score` (double, required, nullable)
- `recent_average_frustration_score` (double, required, nullable)

### FrustratedConversationRef

- `conversation_id` (string, required)
- `agent_id` (string, required)
- `start_time_unix_secs` (integer, required)
- `overall_label` (enum, required)
  - Allowed values: `positive`, `neutral`, `negative`
- `overall_sentiment_score` (double, required)
- `overall_frustration_score` (double, required)

### ValidationErrorLocItems

## Examples

**Response**

```json
{
  "users": [
    {
      "user_id": "string",
      "last_contact_unix_secs": 1,
      "first_contact_unix_secs": 1,
      "conversation_count": 1,
      "last_contact_conversation_id": "string",
      "sentiment": {
        "scored_conversation_count": 1,
        "positive_count": 1,
        "neutral_count": 1,
        "negative_count": 1,
        "average_sentiment_score": 1.1,
        "average_frustration_score": 1.1,
        "recent_scored_conversation_count": 1,
        "recent_positive_count": 1,
        "recent_neutral_count": 1,
        "recent_negative_count": 1,
        "recent_average_sentiment_score": 1.1,
        "recent_average_frustration_score": 1.1
      },
      "last_contact_agent_id": "string",
      "last_contact_agent_name": "string",
      "most_frustrated_conversations": [
        {
          "conversation_id": "string",
          "agent_id": "string",
          "start_time_unix_secs": 1,
          "overall_label": "positive",
          "overall_sentiment_score": 1.1,
          "overall_frustration_score": 1.1
        }
      ]
    }
  ],
  "has_more": true,
  "next_cursor": "string"
}
```

**SDK Code**

```python
import requests

url = "https://api.elevenlabs.io/v1/convai/users"

querystring = {"agent_id":"agent_3701k3ttaq12ewp8b7qv5rfyszkz"}

response = requests.get(url, params=querystring)

print(response.json())
```

```javascript
const url = 'https://api.elevenlabs.io/v1/convai/users?agent_id=agent_3701k3ttaq12ewp8b7qv5rfyszkz';
const options = {method: 'GET'};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go
package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.elevenlabs.io/v1/convai/users?agent_id=agent_3701k3ttaq12ewp8b7qv5rfyszkz"

	req, _ := http.NewRequest("GET", url, nil)

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby
require 'uri'
require 'net/http'

url = URI("https://api.elevenlabs.io/v1/convai/users?agent_id=agent_3701k3ttaq12ewp8b7qv5rfyszkz")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)

response = http.request(request)
puts response.read_body
```

```java
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.get("https://api.elevenlabs.io/v1/convai/users?agent_id=agent_3701k3ttaq12ewp8b7qv5rfyszkz")
  .asString();
```

```php
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('GET', 'https://api.elevenlabs.io/v1/convai/users?agent_id=agent_3701k3ttaq12ewp8b7qv5rfyszkz');

echo $response->getBody();
```

```csharp
using RestSharp;

var client = new RestClient("https://api.elevenlabs.io/v1/convai/users?agent_id=agent_3701k3ttaq12ewp8b7qv5rfyszkz");
var request = new RestRequest(Method.GET);
IRestResponse response = client.Execute(request);
```

```swift
import Foundation

let request = NSMutableURLRequest(url: NSURL(string: "https://api.elevenlabs.io/v1/convai/users?agent_id=agent_3701k3ttaq12ewp8b7qv5rfyszkz")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "GET"

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```