> This is a page from the ElevenLabs documentation. For a complete page index, fetch https://elevenlabs.io/docs/llms.txt. For the full documentation in a single file, fetch https://elevenlabs.io/docs/llms-full.txt.

# How do I request a refund for my ElevenReader purchase?

If you made your purchase through the App Store or Google Play, refund requests must go through their platforms directly. We recommend checking their support pages for the steps:

[Apple Refunds](https://reportaproblem.apple.com/)

[Google Play Refunds](https://support.google.com/googleplay/workflow/9813244?visit_id=638824150999007546-2590214717\&p=refundAWF\&rd=1)

If you made a purchase through the website, please contact support by emailing us at [support@elevenlabs.io](mailto:support@elevenlabs.io). Only users who have made a purchase via Stripe should contact our support directly for this purpose.

> ElevenLabs provides APIs and SDKs for text to speech, voice cloning, speech to text, sound effects, voice isolator, voice changer, and conversational AI agents. Build voice-enabled applications with lifelike audio generation.