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# Lister les éléments nécessitant une attention dans la campagne d'appels sortants

GET https://api.elevenlabs.io/v1/convai/outbound-campaigns/attention

Répertorie, du plus récent au plus ancien, les problèmes des campagnes sortantes du Workspace qui nécessitent une action de votre part, comme un agent ou un numéro de téléphone qui ne peut plus être utilisé. Une campagne comportant un élément ouvert bloque les appels concernés.

Reference: https://elevenlabs.io/docs/eleven-agents/api-reference/campaigns/attention/list

## Servers

- `https://api.elevenlabs.io` (Production, default)
- `https://api.us.elevenlabs.io` (Production US)
- `https://api.eu.residency.elevenlabs.io` (Production EU)
- `https://api.in.residency.elevenlabs.io` (Production India)
- `https://api.sg.residency.elevenlabs.io` (Production Singapore)

## Request

### Query parameters

- `campaign_id` (string, optional) — Uniquement les éléments de cette campagne.
- `include_resolved` (boolean, optional, default: false) — Inclure les éléments déjà résolus.
- `page_size` (integer, optional, default: 100) — Nombre maximal d'éléments à renvoyer.
- `cursor` (string, optional) — Utilisé pour récupérer la page suivante. Le curseur est renvoyé dans la réponse.

## Response

### 200

Réponse réussie

- `attention` (list of AttentionView, required)
- `has_more` (boolean, required)
- `next_cursor` (string, optional)

## Errors

### 422 Attention List Request Unprocessable Entity Error

Erreur de validation

- `detail` (list of ValidationError, optional)

## Types

### AttentionView

- `attention_id` (string, required)
- `campaign_id` (string, required)
- `reason` (string, required) — Cause, telle que `agent_unavailable` ou `phone_number_unavailable`.
- `detail` (string, required) — Ce qui s’est mal passé et comment y remédier.
- `status` (enum, required)
  - Allowed values: `open`, `resolved`, `retrying`
- `retryable` (boolean, required) — Indique si une nouvelle tentative effectue les appels retenus par l’élément. Les éléments ne pouvant pas faire l’objet d’une nouvelle tentative sont fermés en les résolvant.
- `created_at_unix` (integer, required)
- `updated_at_unix` (integer, required)
- `resolution` (string, optional) — Note enregistrée lors de la résolution de l'élément.

### ValidationError

- `loc` (list of ValidationErrorLocItem, required)
- `msg` (string, required)
- `type` (string, required)

### ValidationErrorLocItem

- string
- integer

## Examples

**Response**

```json
{
  "attention": [
    {
      "attention_id": "attention_id",
      "campaign_id": "campaign_id",
      "reason": "reason",
      "detail": "detail",
      "status": "open",
      "retryable": true,
      "created_at_unix": 1,
      "updated_at_unix": 1,
      "resolution": "resolution"
    }
  ],
  "has_more": true,
  "next_cursor": "next_cursor"
}
```

**SDK Code**

```python
import requests

url = "https://api.elevenlabs.io/v1/convai/outbound-campaigns/attention"

querystring = {"campaign_id":"campaign_id","cursor":"cursor","include_resolved":"true","page_size":"1"}

response = requests.get(url, params=querystring)

print(response.json())
```

```javascript
const url = 'https://api.elevenlabs.io/v1/convai/outbound-campaigns/attention?campaign_id=campaign_id&cursor=cursor&include_resolved=true&page_size=1';
const options = {method: 'GET'};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go
package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.elevenlabs.io/v1/convai/outbound-campaigns/attention?campaign_id=campaign_id&cursor=cursor&include_resolved=true&page_size=1"

	req, _ := http.NewRequest("GET", url, nil)

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby
require 'uri'
require 'net/http'

url = URI("https://api.elevenlabs.io/v1/convai/outbound-campaigns/attention?campaign_id=campaign_id&cursor=cursor&include_resolved=true&page_size=1")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)

response = http.request(request)
puts response.read_body
```

```java
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.get("https://api.elevenlabs.io/v1/convai/outbound-campaigns/attention?campaign_id=campaign_id&cursor=cursor&include_resolved=true&page_size=1")
  .asString();
```

```php
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('GET', 'https://api.elevenlabs.io/v1/convai/outbound-campaigns/attention?campaign_id=campaign_id&cursor=cursor&include_resolved=true&page_size=1');

echo $response->getBody();
```

```csharp
using RestSharp;

var client = new RestClient("https://api.elevenlabs.io/v1/convai/outbound-campaigns/attention?campaign_id=campaign_id&cursor=cursor&include_resolved=true&page_size=1");
var request = new RestRequest(Method.GET);
IRestResponse response = client.Execute(request);
```

```swift
import Foundation

let request = NSMutableURLRequest(url: NSURL(string: "https://api.elevenlabs.io/v1/convai/outbound-campaigns/attention?campaign_id=campaign_id&cursor=cursor&include_resolved=true&page_size=1")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "GET"

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```