> This is a page from the ElevenLabs documentation. For a complete page index, fetch https://elevenlabs.io/docs/llms.txt. For the full documentation in a single file, fetch https://elevenlabs.io/docs/llms-full.txt.

# Monitor

> ElevenLabs provides APIs and SDKs for text to speech, voice cloning, speech to text, sound effects, voice isolator, voice changer, and conversational AI agents. Build voice-enabled applications with lifelike audio generation.

## Docs

- [Operate](https://elevenlabs.io/docs/eleven-agents/operate/overview.md): Monitor, test, and optimize your agents at scale.
- [Users](https://elevenlabs.io/docs/eleven-agents/operate/users.md): Browse end users who have talked to your agents and view their conversations.
- [Agent Testing](https://elevenlabs.io/docs/eleven-agents/customization/agent-testing.md): Build confidence in your agent's behavior with automated testing
- [Experiments](https://elevenlabs.io/docs/eleven-agents/operate/experiments.md): Run controlled A/B tests on production traffic to optimize agent performance with data, not intuition
- [Agent versioning](https://elevenlabs.io/docs/eleven-agents/operate/versioning.md): Safely experiment with agent configurations using branches, versions, and traffic deployment
- [Merge proposals](https://elevenlabs.io/docs/eleven-agents/operate/merge-proposals.md): Ask for a branch's changes to be reviewed before they reach another branch.
- [Conversation analysis](https://elevenlabs.io/docs/eleven-agents/customization/agent-analysis.md): Analyze conversation quality and extract structured data from customer interactions.
- [Success evaluation](https://elevenlabs.io/docs/eleven-agents/customization/agent-analysis/success-evaluation.md): Define custom criteria to assess conversation quality, goal achievement, and customer satisfaction.
- [Data collection](https://elevenlabs.io/docs/eleven-agents/customization/agent-analysis/data-collection.md): Extract structured information from conversations such as contact details and business data.
- [Sentiment analysis](https://elevenlabs.io/docs/eleven-agents/customization/agent-analysis/sentiment-analysis.md): Understand user sentiment across agent conversations.
- [Searching conversations](https://elevenlabs.io/docs/eleven-agents/customization/agent-analysis/smart-search.md): Find messages across your conversation history using keyword or semantic search.
- [Analytics](https://elevenlabs.io/docs/eleven-agents/dashboard.md): Track agent performance, compare experiments, and identify optimization opportunities across your workspace
- [Spotlight](https://elevenlabs.io/docs/eleven-agents/dashboard/spotlight.md): Understand what is happening across your agent conversations.
- [Real-time insights](https://elevenlabs.io/docs/eleven-agents/dashboard/spotlight/real-time-insights.md): Monitor live activity, trends, and suggested actions for your agents.
- [Topic discovery](https://elevenlabs.io/docs/eleven-agents/dashboard/spotlight/topic-discovery.md): Understand recurring conversation topics, sentiment, and success trends.
- [Real-time monitoring](https://elevenlabs.io/docs/eleven-agents/guides/realtime-monitoring.md): Observe live conversations and send control commands during active calls
- [OpenTelemetry traces](https://elevenlabs.io/docs/eleven-agents/customization/opentelemetry-traces.md): Export OpenTelemetry traces to your observability stack as OTLP JSON.
- [Privacy](https://elevenlabs.io/docs/eleven-agents/customization/privacy.md): Manage how your agent handles data storage and privacy.
- [Retention](https://elevenlabs.io/docs/eleven-agents/customization/privacy/retention.md): Control how long your agent retains conversation history and recordings.
- [Audio saving](https://elevenlabs.io/docs/eleven-agents/customization/privacy/audio-saving.md): Control whether call audio recordings are retained.
- [Conversation history redaction](https://elevenlabs.io/docs/eleven-agents/customization/privacy/conversation-history-redaction.md): Automatically redact sensitive entities from stored conversation history.
- [Zero Retention Mode (per-agent)](https://elevenlabs.io/docs/eleven-agents/customization/privacy/zrm.md): Learn how to enable Zero Retention Mode for individual agents to enhance data privacy.
- [Optimizing LLM costs](https://elevenlabs.io/docs/eleven-agents/customization/llm/optimizing-costs.md): Practical strategies to reduce LLM inference expenses on the ElevenLabs platform.
- [ElevenLabs CLI](https://elevenlabs.io/docs/eleven-agents/operate/cli.md): Manage your voice agents as code from your command line.
- [Hosted MCP server](https://elevenlabs.io/docs/eleven-agents/operate/hosted-mcp.md): Create and manage your agents from Claude and other MCP clients.
- [Triage](https://elevenlabs.io/docs/eleven-agents/operate/triage.md): Review conversation issues flagged for follow-up, without reading every transcript.