> This is a page from the ElevenLabs documentation. For a complete page index, fetch https://elevenlabs.io/docs/llms.txt. For the full documentation in a single file, fetch https://elevenlabs.io/docs/llms-full.txt.

# Privacy

Privacy settings give you fine-grained control over your data. You can manage both call audio recordings and conversation data retention to meet your compliance and privacy requirements.

#### [Retention](/docs/eleven-agents/customization/privacy/retention)

Configure how long conversation transcripts and audio recordings are retained.

#### [Audio Saving](/docs/eleven-agents/customization/privacy/audio-saving)

Control whether call audio recordings are retained.

#### [Conversation History Redaction](/docs/eleven-agents/customization/privacy/conversation-history-redaction)

Automatically redact sensitive entities from stored conversation history.

## Retention

Retention settings control the duration for which conversation transcripts and audio recordings are stored.

For detailed instructions, see our [Retention](/docs/eleven-agents/customization/privacy/retention) page.

## Audio Saving

Audio Saving settings determine if call audio recordings are stored. Adjust this feature based on your privacy and data retention needs.

For detailed instructions, see our [Audio Saving](/docs/eleven-agents/customization/privacy/audio-saving) page.

## Conversation History Redaction

Conversation history redaction detects and removes sensitive information from your conversation data before it is stored. Detected entities are replaced with placeholders in transcripts and with a bleep sound in audio recordings. This feature is available to enterprise clients only.

For detailed instructions, see our [Conversation History Redaction](/docs/eleven-agents/customization/privacy/conversation-history-redaction) page.

## Recommended Privacy Configurations

#### Maximum Privacy

Disable audio saving and set retention to 0 days for immediate deletion of data.

#### Balanced Privacy

Enable audio saving for critical interactions while setting a moderate retention period.

#### Compliance Focus

Enable audio saving and configure retention settings to adhere to regulatory requirements such
as GDPR and HIPAA. For HIPAA compliance, we recommend enabling audio saving and setting a
retention period of at least 6 years. For GDPR, retention periods should align with your data
processing purposes.

> ElevenLabs provides APIs and SDKs for text to speech, voice cloning, speech to text, sound effects, voice isolator, voice changer, and conversational AI agents. Build voice-enabled applications with lifelike audio generation.

## Docs

- [Retention](https://elevenlabs.io/docs/eleven-agents/customization/privacy/retention.md): Control how long your agent retains conversation history and recordings.
- [Audio saving](https://elevenlabs.io/docs/eleven-agents/customization/privacy/audio-saving.md): Control whether call audio recordings are retained.
- [Conversation history redaction](https://elevenlabs.io/docs/eleven-agents/customization/privacy/conversation-history-redaction.md): Automatically redact sensitive entities from stored conversation history.
- [Zero Retention Mode (per-agent)](https://elevenlabs.io/docs/eleven-agents/customization/privacy/zrm.md): Learn how to enable Zero Retention Mode for individual agents to enhance data privacy.