> This is a page from the ElevenLabs documentation. For a complete page index, fetch https://elevenlabs.io/docs/llms.txt. For the full documentation in a single file, fetch https://elevenlabs.io/docs/llms-full.txt.

### Agents Platform

- **Custom Dashboard Charts**: The Agents Platform dashboard can now be extended with custom charts displaying the results of evaluation criteria over time. See the new [GET](/docs/api-reference/workspace/dashboard/get) and [PATCH](/docs/api-reference/workspace/dashboard/update) endpoints for managing dashboard settings.
- **Call History Filtering**: Added the ability to filter the call history by start date using the new `call_start_before_unix` parameter in the [List Conversations](/docs/eleven-agents/api-reference/conversations/list#request.query.call_start_before_unix) endpoint. [Try it here](https://elevenlabs.io/app/agents/history).
- **Server Tools**: Added option of making PUT requests in [server tools](/docs/eleven-agents/customization/tools/server-tools)
- **Transfer to number**: Added call forwarding functionality to support forwarding to operators, see docs [here](/docs/eleven-agents/customization/tools/system-tools/transfer-to-number)
- **Language detection**: Fixed an issue where the [language detection system tool](/docs/eleven-agents/customization/tools/system-tools/language-detection) would trigger on a user replying yes in non-English language.

### Usage Analytics

- **Custom Aggregation**: Added an optional `aggregation_interval` parameter to the [Get Usage Metrics](/docs/api-reference/usage/get) endpoint to control the interval over which to aggregate character usage (hour, day, week, month, or cumulative).
- **New Metric Breakdowns**: The Usage Analytics section now supports additional metric breakdowns including `minutes_used`, `request_count`, `ttfb_avg`, and `ttfb_p95`, selectable via the new `metric` parameter in the [Get Usage Metrics](/docs/api-reference/usage/get) endpoint. Furthermore, you can now get a breakdown and filter by `request_queue`.

### API

<Accordion title="View API changes">

## New Endpoints

- Added 2 new endpoints for managing Agents Platform dashboard settings:
  - [Get Dashboard Settings](/docs/api-reference/workspace/dashboard/get) - Retrieves custom chart configurations for the ConvAI dashboard.
  - [Update Dashboard Settings](/docs/api-reference/workspace/dashboard/update) - Updates custom chart configurations for the ConvAI dashboard.

## Updated Endpoints

### Audio Generation (TTS, S2S, SFX, Voice Design)

- Updated endpoints to support new `output_format` option `pcm_48000`:
  - [Text to Speech](/docs/api-reference/text-to-speech/convert) (`POST /v1/text-to-speech/{voice_id}`)
  - [Text to Speech with Timestamps](/docs/api-reference/text-to-speech/convert-with-timestamps) (`POST /v1/text-to-speech/{voice_id}/with-timestamps`)
  - [Text to Speech Stream](/docs/api-reference/text-to-speech/stream) (`POST /v1/text-to-speech/{voice_id}/stream`)
  - [Text to Speech Stream with Timestamps](/docs/api-reference/text-to-speech/stream-with-timestamps) (`POST /v1/text-to-speech/{voice_id}/stream/with-timestamps`)
  - [Speech to Speech](/docs/api-reference/speech-to-speech/convert) (`POST /v1/speech-to-speech/{voice_id}`)
  - [Speech to Speech Stream](/docs/api-reference/speech-to-speech/stream) (`POST /v1/speech-to-speech/{voice_id}/stream`)
  - [Sound Generation](/docs/api-reference/text-to-sound-effects/convert) (`POST /v1/sound-generation`)
  - [Create Voice Previews](/docs/api-reference/legacy/voices/create-previews) (`POST /v1/text-to-voice/create-previews`)

### Usage Analytics

- Updated usage metrics endpoint:
  - [Get Usage Metrics](/docs/api-reference/usage/get) (`GET /v1/usage/character-stats`) - Added optional `aggregation_interval` and `metric` query parameters.

### Agents Platform

- Updated conversation listing endpoint:
  - [List Conversations](/docs/eleven-agents/api-reference/conversations/list#request.query.call_start_before_unix) (`GET /v1/convai/conversations`) - Added optional `call_start_before_unix` query parameter for filtering by start date.

## Schema Changes

### Agents Platform

- Added detailed LLM usage and pricing information to conversation [charging and history models](/docs/eleven-agents/api-reference/conversations/get#response.body.metadata.charging).
- Added `tool_latency_secs` to [tool result schemas](/docs/api-reference/conversations/get#response.body.transcript.tool_results.tool_latency_secs)
- Added `access_info` to [`GET /v1/convai/agents/{agent_id}`](/docs/api-reference/agents/get#response.body.access_info)

</Accordion>