ElevenLabs is now FedRAMP 20x Class A certified

ElevenLabs has achieved FedRAMP 20x Class A Certification, marking an important step in making our conversational agents and voice AI available to US government agencies with the security, privacy, and governance expectations required for federal work.

This certification extends ElevenLabs for Government, our dedicated offering to help public sector organizations deliver accessible, always-on services.

Public services run on conversations with citizens, and ElevenLabs is already powering them for government bodies around the world. Conversational agents handle 25% of Ukraine's national employment line. The City of Midland projects 7,000 fewer missed calls a month. In the Czech Republic, agents resolve 85% of roughly 5,000 calls a day on national benefits and employment hotlines.

With FedRAMP 20x Class A certification, US federal agencies can now do the same.

The path to certification

GSA's FedRAMP 20x enables cloud providers to demonstrate secure configurations through cloud-native evidence and independent validation. FedRAMP reviewed our security package and confirmed that ElevenLabs meets its 20x Class A certification requirements. The certification covers ElevenAgents and our Text to Speech and Speech to Text APIs, when running in Zero Retention Mode with US data residency.

What Class A makes possible

FedRAMP states Class A provides adequate information for most non-sensitive agency use cases. Program teams can deploy agents for use cases such as benefits, permits, tax, and service requests, use our Speech to Text to transcribe hearings into records and our Text to Speech models to make public comms more accessible. For security and procurement teams, the certification creates reusable evidence: the full package is on our trust center, so reviews start from validated material rather than from scratch.

Where to start

To learn more, explore our use cases at elevenlabs.io/government or contact sales to speak to a member of our government team.